Three Rivers Health & Rehabilitation Center

    1403 Connor Ave, Windsor, NC, 27983
    4.0 · 20 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Great rehab, understaffed, communication issues

    I had a mixed experience at Three Rivers. The rehab team, nurses and CNAs were exceptional-compassionate, communicative, and instrumental in getting my mom from bedridden to walking 4-5 steps and off a diabetic med; the facility is very clean, hotel-like, with good meals and a roomy single room. That said, chronic understaffing and poor responsiveness (unanswered phones, declined admissions) led to negligent moments-missed tray setups and weight loss, instructions to urinate, multiple falls and inadequate fall-prevention-so I'd recommend it for rehab but caution families about long-term staffing and communication.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.95 · 20 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.0
    • Meals

      5.0
    • Amenities

      4.0
    • Value

      4.0

    Location

    Map showing location of Three Rivers Health & Rehabilitation Center

    About Three Rivers Health & Rehabilitation Center

    Three Rivers Health & Rehabilitation Center in Windsor, North Carolina, provides short-term rehab, long-term living, assisted living, memory care, hospice, palliative care, and respite care. The place accepts admissions seven days a week and has 60 skilled nursing beds, with private and semi-private rooms that have flat-screen TVs, cable, and WiFi in select units, plus private bathrooms and kitchenettes. Folks get daily housekeeping, laundry, meal preparation by a professional chef, and room for special diets like diabetic or allergy-friendly meals, and there's restaurant-style dining and in-room options available all day. Residents use outdoor spaces, gardens, walking paths, lounges, a fitness room, a spa/wellness room, an arts room, a library, and a game room. The center holds movie nights, music, arts, community theater, game nights, and resident-run activities, with family support always available. There's a beauty/barber salon, housekeeping, transport, parking, and a concierge service to help with move-in and other needs.

    For care, a clinical team makes personal care plans and works to make sure folks get help with daily activities like dressing, bathing, eating, moving around, and taking medicine. Skilled nurses and staff provide IV therapy, wound care with a wound care doctor, fall prevention, incontinence help, respiratory therapy, and cardiorespiratory therapy, along with on-site lab and specialty clinics. There's 24-hour supervision, a call system, and twelve to sixteen hours of daily nursing care. The dedicated rehab gym, with SciFit Function C3 equipment and an Activities-of-Daily-Living suite, has physical, occupational, and speech therapists helping people regain strength, mobility, balance, communication, and swallowing, and they use therapy tools such as diathermy, ultrasound, and electrical stimulation for pain, joint and wound care. Residents progress with skilled oversight to manage both main and secondary health needs, aiming to reduce hospital visits and support recovery. Services cover geriatric psychiatry, psychosocial support, full-time doctors, medication reminders, and regular podiatry visits.

    The center supports assisted living for those who need some help but want to remain active, with activity programs, social gatherings, and outings run by the community. There are outdoor and indoor gathering areas, lounges, gardens, and paths with greenery. Person-centered care means everyone's plan fits their needs, with input from doctors, nurses, physical and speech therapists, and other specialists. The Center takes Medicaid and Medicare and has an above average rating from CMS. You'll find the place feels home-like and welcoming, with a steady staff, steady routines, and a focus on the small details that help people stay comfortable and safe during recovery or longer stays.

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