CareCore at Margaret Hall

    1960 Madison Rd, Cincinnati, OH, 45206
    2.7 · 46 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Compassionate staff but management failures

    I have a split experience. Many aides, nurses, therapists and social staff were kind, attentive and went the extra mile - rehab, activities, private rooms and spiritual care were excellent. After the CareCore/ownership change, however, staffing and quality plunged: severe understaffing and agency use, missed meds and treatments, delayed rounds, safety lapses (needles left, no crash cart), soiled residents, bed sores, cold meals and theft concerns. Management and HR were mostly unresponsive; I saw care lapses that I believe harmed loved ones. I'm grateful for the compassionate staff I met, but I cannot recommend the facility under current management - choose carefully.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    2.65 · 46 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      2.8
    • Meals

      1.9
    • Amenities

      3.1
    • Value

      1.0

    Location

    Map showing location of CareCore at Margaret Hall

    About CareCore at Margaret Hall

    Saint Margaret Hall is a senior living community with a longstanding tradition of honoring and serving the needs of older adults in Cincinnati. With over fifty years of experience, this care home is deeply rooted in values that emphasize respect, dignity, and empowerment for each resident. The community is designed to provide seniors with a nurturing environment, where freedom and independence are balanced with support, security, and companionship. Residents are encouraged to make decisions about their daily lives, ensuring that their individual needs and preferences are always respected.

    At Saint Margaret Hall, seniors are offered an array of amenities and services to enhance their quality of life. Onsite access to medical appointments helps to ensure that residents’ health needs are met conveniently and efficiently. Home-style dining creates a welcoming, communal atmosphere, allowing residents to enjoy nutritious meals in a setting that feels like home. For everyday essentials, an onsite shop is available, making it easy for residents to access small necessities without leaving the premises.

    A vibrant and dynamic schedule of activities is a hallmark of life at Saint Margaret Hall, catering to a wide variety of interests and promoting engagement among residents. This commitment to keeping residents active and involved helps to foster a sense of community and belonging. Independence and privacy are respected, with supportive care available whenever it is needed, enabling seniors to live with confidence and peace of mind.

    The dedication to quality at Saint Margaret Hall is evident in the recognition it has received, including the CMS Five Star Rating and being named the Best Assisted Living Facility in Cincinnati for 2020. The community is known for providing not only outstanding senior living services but also offering the best options for rehab and short stay therapy in the region. This tradition of excellence is reflected in every aspect of daily life, from personalized care to the welcoming atmosphere that makes Saint Margaret Hall a preferred home for seniors seeking a fulfilling and supportive living experience.

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