Brookview Healthcare Center

    214 Harding St, Defiance, OH, 43512
    3.8 · 48 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Caring staff, understaffed facility issues

    I had a mixed experience. The therapy team and several nurses/aides were outstanding-caring, hardworking, and helped with real progress-activities and some meals were good. But the facility felt chronically understaffed with many agency hires, inconsistent care, slow call-button responses, poor communication with families, and some rude/unprofessional staff. I also saw sanitation/hygiene lapses, delayed treatment, occasional missing items, few showers, and an outdated, poorly maintained building. I appreciate the dedicated staff, but systemic staffing, communication and maintenance issues need serious fixing.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.79 · 48 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.4
    • Meals

      3.0
    • Amenities

      2.7
    • Value

      3.0

    Location

    Map showing location of Brookview Healthcare Center

    About Brookview Healthcare Center

    Brookview Healthcare Center sits in Defiance, Ohio, at 214 Harding Street, and serves as a skilled nursing facility where people get help with daily care, nursing needs, and rehabilitation after surgery or illness, and it goes on offering hospice services, dialysis, and Alzheimer's care, which turns out to be unique around Defiance County because it has a highly secured Alzheimer's and dementia unit. The center uses a team of professional, caring staff who offer 24-hour nursing care, help with medication, wound care, trach care, pain management, and many other health needs, plus they're set up with IV therapy, x-ray, lab, and pharmacy services right inside. The Transitional Care Unit, called TCU, has private rooms and helps folks regain strength and independence before they go back home, and specially trained staff work with each person for physical, occupational, and speech therapies, so no detail gets missed if someone needs help walking again or learning everyday skills. You find different room options at Brookview, including private rehab suites, two-bedroom apartments, and shared rooms, each fully furnished and with air-conditioning, cable, internet, and a kitchenette, and the private bathrooms mean comfort and privacy for anyone staying short- or long-term. Residents get support with incontinence care, mobility, and transportation, while engaging activities and wellness seminars with Dr. Charles Nobel, II, encourage everyone to feel part of the community, especially those with special care needs. Housekeeping, laundry, and social services cover daily tasks and coordinate return home, while a secure environment keeps those with memory concerns safe and free from worry about wandering. The center acknowledges it serves both those needing long-term and rehabilitation care, provides options for complex medical needs, and always focuses on maintaining both health and dignity. While English is spoken by staff, and most service details are public, Brookview doesn't have open admissions right now and hasn't shared information about specialties outside what's listed, but it keeps a welcoming and peaceful setting focused on the comfort and well-being of the people who live there. The center is also associated with ProMedica Senior Living Community and holds Medicare and Medicaid certification.

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