Berkeley Square

    100 Berkeley Dr, Hamilton, OH, 45013
    3.9 · 22 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    3.0

    Gorgeous campus, great therapy, inconsistent

    I love the beautiful, very clean lakeside campus, excellent therapy/rehab team, and many caring nurses - it's a top choice for rehab. But chronic understaffing and too many contract workers have produced inconsistent care: slow or absent aides, some rude/unprofessional staff, and even serious incidents that worry me. Dining and weekend activities are unreliable (promised made-to-order breakfasts and Coach House closed), and leadership communication is poor. Overall: gorgeous facility and great therapy, but staffing/quality control make me hesitant.

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    Amenities

    3.91 · 22 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      3.1
    • Meals

      1.7
    • Amenities

      4.0
    • Value

      2.0

    Location

    Map showing location of Berkeley Square

    About Berkeley Square

    Berkeley Square is a senior living community in Hamilton, Ohio, where seniors can choose from independent living homes and apartments, assisted living, skilled nursing, long-term care, memory care, and respite care services, all on one campus with private, tree-lined streets and both custom homes and apartments, including new construction options on Serenity Drive with open living spaces and two-car garages. The community offers studio, one-bedroom, and two-bedroom rooms and covers a range of support needs, like help with daily living activities such as bathing, dressing, medication management, and health monitoring, and staff stay available 24 hours a day for emergencies. The campus features indoor and outdoor amenities, including a lakeside gazebo, community gardens, paved walking paths, an activity center, a billiard room, a wood shop, craft rooms, a full-service bank, a library with internet, a dining room, and town hall, with spaces like the indoor pool, whirlpool, and sauna, an exercise room, a putting green, and shuffleboard, so there are activities and outings like theater trips, picnics, holiday parties, and golfing along with social groups for travelers, fitness classes, Bible study, and bingo. Elements at The Bever-Westover and Elements at The Square-Berkeley are wellness and recreation centers on site, where people find different activities meant for health and socializing; the Coach House restaurant offers an upscale-casual spot for residents and the public, serving fresh meals like Chicken Berry Salad, with service hours from Wednesday to Saturday and the bar open till 10pm on Friday and Saturday, and the meals provided help reduce costs and preparation time for assisted living residents. The campus includes easy-to-use features such as wheelchair-accessible showers, full tubs, a beauty salon, barber shop, and a gift shop, and there's a structured memory care wing with a secured building, personalized wellness programs, and support for people with Alzheimer's and dementia. Berkeley Square supports aging in place, so residents have a seamless continuum of care as their needs change, and the staff provides personalized help, including diabetes care and daily tasks or appointment management, and there are both on-site and off-site devotional services to meet spiritual needs. Amenities also include outdoor common spaces, a tavern and grill, a craft kitchen, and residents can enjoy activities like shuffleboard, gardening, and community events with refreshments, while transportation is available at extra cost. Residents pay a community fee, respite fee, buy-in fee, and a second person fee, with independent living, assisted living, and care residents able to reserve meals through OpenTable and buy gift cards for Coach House. Berkeley Square is part of Community First Solutions and uses a Life Plan Community model so people can access all levels of care within the same environment, and the staff is known for being fully trained, friendly, and ready to help. The community has a warm and newly renovated ambiance and provides resources for long-term care, family caregiving, and insurance, aiming for a safe, worry-free life with plenty of social, active, and meaningful opportunities.

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