Baptist Village of Broken Arrow

    2801 N Birch Ave, Broken Arrow, OK, 74012
    4.1 · 23 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    3.0

    Warm facility but inconsistent staff

    I placed my mom here and my experience is mixed. The campus is warm, homey and generally very clean with great food, strong activities, a comforting small-neighborhood layout and good memory-care transition support - when caring staff are on duty it feels like the right choice. However staffing and management are inconsistent: excellent, compassionate caregivers exist alongside inattentive or even rude staff, with poor medication and communication practices at times. I've also seen occasional cleanliness/maintenance and odor issues. Overall: lovely facility and programs, but verify staff stability and upkeep before you commit.

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    Amenities

    4.13 · 23 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      3.9
    • Meals

      4.5
    • Amenities

      4.3
    • Value

      2.0

    Location

    Map showing location of Baptist Village of Broken Arrow

    About Baptist Village of Broken Arrow

    Baptist Village of Broken Arrow sits on a scenic hilltop at 2801 N Birch Ave in Broken Arrow, Oklahoma, and operates as a faith-based, not-for-profit senior living community for people aged 55 and above, so all the services, housing, and support are set up for the needs of older adults, and they've gone out of their way to give things special names, like the Entrusted Hearts home health agency, which provides home care and equipment when needed, and even the Snoezelen Room in memory support to help people living with dementia or Alzheimer's. You'll find independent living, assisted living, memory support, skilled nursing, and even rehab services on the same campus, so seniors can age in place with what's called "continuing care," staying as long as their needs don't exceed what the community can support. There are small, intimate neighborhoods with just 12 apartments where residents get personalized support, three being Assisted Living Neighborhoods and one being a Memory Support Neighborhood, which is locked and secured in the evening for safety, and each features its own dining room, kitchen, and common areas, and there's always staff around, with at least one CNA, one CMA, and one hospitality aid per neighborhood during the day, though the number goes down late at night. Nurses work on-site Monday to Friday from 9:00 to 5:00, and CNAs and other care staff are there round-the-clock to help with bathing, dressing, medication, incontinence care, diabetic needs, and non-ambulatory support, plus there's a 24-hour call system for emergencies and help at any time. Families get updates from nurses, and problems can be addressed directly with staff or the administrator, which makes things feel straightforward and honest.

    Meals are prepared in a professional kitchen by chefs and meal planners with organic ingredients, and the dining rooms serve nutritious food, including made-to-order breakfast available at any time, and guest meals are possible too. Residents don't have to worry about daily chores, because housekeeping, linen, laundry, and full maintenance come with living there, whether in a private suite, shared room, or one of the maintenance-free patio homes or duplexes and fourplexes with garages, patios, kitchens or kitchenettes, and private bathrooms, plus apartments come in one, two, three, or even four-bedroom layouts. There are common areas, indoor activity spaces, a wellness center, fitness centers, a learning center with internet, and outdoor walking and activity areas, and the hot tub, pool, barbecue areas, and even parking lot help give things a friendly, everyday feel, and air conditioning, phone service, washers, dryers, and internet are offered in the units for comfort. There's a focus on helping seniors keep active and engaged, so the staff, who keep up a culture of kindness, run well-recognized activities, outings to stores or restaurants, arts and crafts, music, games, religious services with an on-site minister, Veterans Affairs assistance, and even educational programs, and transportation is there for doctor's appointments and errands.

    The memory support neighborhood has its own layout and trained staff to keep residents secure and calm, and the assisted living option lets seniors get help with the basics but still keeps things social and as independent as possible, and for those in independent living, everything's set up for convenience and freedom, with worry-free living and no maintenance. Medical clinics for flu shots and COVID vaccines are held on campus at set times. Baptist Village of Broken Arrow doesn't allow pets to stay with residents, but pets can visit on a leash, and they offer safe, affordable housing with no long-term contract fees and some possible financial help from a fund named the Larry and Edwine Adams Assistance Fund, plus they accept checks, credit cards, insurance, Medicaid, Medicare, and offer financial guidance. The campus is secured at night, with family passes and a doorbell entry after 5:30 PM, and the shelter room adds a layer of safety for bad weather. Laws protecting source of income, gender identity, and Housing Choice Vouchers apply, and there are doormen and gated entries for certain rentals, with options for one to four bedrooms and senior-friendly features like patio homes and pet-friendly apartments. Baptist Village staff can help in multiple languages, and everything aims to support dignity, kindness, independence, and quality of life, which might be why the community's won the Best of Senior Living and Best of Senior Living All Star awards and keeps getting recognized for care. The community's run by folks who've been helping seniors in Oklahoma since 1958, and they keep up a standard of care based on Christian values, treating residents, visitors, and staff with the same joyful and helpful attitude.

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