Rolling Hills Care Center

    801 N 193rd E Ave, Catoosa, OK, 74015
    3.2 · 42 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Kind staff, major safety concerns

    I have mixed feelings. The aides, nurses (Dovie, Murphy) and dining/housekeeping staff were warm, personable and helpful, the rooms were clean and comfortable, and activities, group meals, church, bingo and movies made the stay pleasant. But I also saw serious system failures - apparent understaffing, poor nursing responsiveness (missed meds/water, unanswered phones), communication breakdowns with families, visitation lock-downs, and incidents suggesting neglect (falls, soaked sheets, theft) that led to hospitalizations and no clear re-entry or owner response. Overall: kind frontline staff and good amenities, but big safety, staffing and transparency concerns - I would verify improvements before recommending.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.17 · 42 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      2.9
    • Meals

      3.5
    • Amenities

      4.0
    • Value

      3.2

    Location

    Map showing location of Rolling Hills Care Center

    About Rolling Hills Care Center

    Rolling Hills Care Center in Catoosa, OK, offers several types of care for older adults who can't live on their own anymore but don't always need hospital-level services, and folks call the place a nursing home, with some comparing it to an in-between option for those not quite needing constant skilled nursing but needing more help than basic assisted living. Residents get help with daily tasks like moving from beds to wheelchairs, bathing, grooming, teeth brushing, nail trimming, and the staff takes care of cooking three meals a day with snacks ready around the clock, along with keeping up laundry and housekeeping. The center helps people monitor insulin if they have diabetes and has caregivers available all hours, every day of the year, so someone's always around for emergencies; the registered nurses, licensed practical nurses, certified med aids, certified nurse aides, and a medical director are on staff at all times. There are different room types, like studios, one-bedroom, semi-private, and two-bedroom setups, and every level of care-high, medium, or low-has its own price, accepted from private pay, veteran's benefits, social security, commercial insurance, Medicare, and Medicaid, and they take credit cards too.

    Folks can choose long-term care, short-term skilled nursing, intermediate care, respite care, or hospice benefits, and for people getting over a hospital stay or a tough illness, there's therapy for improving strength or flexibility, even speech therapy if someone's had trouble talking or swallowing after a stroke or heart attack. The team works with each person's doctor to set up a plan that helps residents feel as good as they can and sometimes get well enough to return home. Even though there isn't much talk about fancy features, there's enough to make daily life easier, like wheelchair accessibility, onsite parking, restrooms, air conditioning, a separate barber shop for haircuts and coloring, and common indoor spots for socializing and activities that help keep up movement and friendships, with guidance available from local senior living advisors and expert resources about long-term care and family caregiving. When a resident needs to see a different doctor or get treatment somewhere else, the staff helps set up those appointments and even handles hospital transfers in emergencies.

    Rolling Hills Care Center has been around for more than 50 years and has four sister homes in the Tulsa area, all run by Comprehensive Management Services, Inc., doing business as TRIACLE, a family-owned company that keeps the same care systems and rules at each place. Everything is certified by CMS to make sure the care meets all federal and state guidelines as both an Intermediate Care Facility and a Skilled Nursing Facility, with their own modern equipment for therapy and rehab, and outside specialists come in to help with therapy services. The goal here is always to create a calm and comfortable setting where older adults get as much help as they need-and folks say the staff tries to make things feel home-like, even if things aren't perfect, and reviews average about 3.2 out of 5 stars from people who've shared their experiences.

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