Brookside Nursing Center

    310 Brookside Dr, Madill, OK, 73446
    2.7 · 7 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Unsafe neglectful care unethical billing

    I placed my father here and appreciated some kind, attentive staff, a personable activities director, and friendly residents, but overall the facility was unsafe and the care was poor. Staff and management repeatedly ignored our concerns, failed to monitor or bathe him for weeks, and he was ultimately hospitalized in critical condition and intubated after ambulance transport. We had to relocate him due to neglect, and they even continued unethical billing after his death. Friendly smiles don't excuse negligence - I cannot recommend this facility.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.71 · 7 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      2.8
    • Meals

      2.7
    • Amenities

      2.7
    • Value

      1.0

    Location

    Map showing location of Brookside Nursing Center

    About Brookside Nursing Center

    Brookside Nursing Center, located at 310 Brookside Dr. in Madill, OK, is a skilled nursing and long-term care facility that's been serving the community since 1964, and you'll find a range of care types here including skilled nursing, rehabilitation, Assisted Living, Independent Living, Memory Care, Continuing Care, Home Care, and Respite Care, so people with different medical needs can get support under one roof. The facility has 140 certified beds and offers skilled services such as medication management, wound care, inpatient rehab, and even specialty services like dermatology and long-term acute care hospital support, and all care is aimed at the resident's specific needs-there's a focus on providing person-centered individualized care that starts from the day you arrive with a rehabilitation screening.

    Here, resident well-being is important, and the staff, led by administrator Leigh Bearden and supported by Nola Jones in administration, work to provide nursing, rehabilitation, and social support, while also being available for referrals around the clock, so families can reach out any time. The nursing turnover rate is a bit above average at 74.5% compared to the state average of 56.5%, and nurse hours per resident per day are at 3.52, which is just under the state average of 3.8, so that's something to consider, and the center has had 11 documented deficiencies in inspection reports, including issues with Resident Assessment and Care Planning, but they continue to focus on improving care coordination and planning for discharge to meet residents' needs.

    The center's amenities are modern and focus on comfort, with restaurant-style dining overseen by a registered dietitian, fresh and nutritious breakfasts each day, along with coffee, tea, and other beverages available throughout. Private spaces can be reserved for special events, and mail gets delivered daily except on weekends and holidays, so residents keep connections with loved ones. Brookside encourages social and recreational activities, offering musical performances, fitness and stretching, current events reading, religious meetings, trivia, games, outside entertainment, and active resident councils, plus opportunities for volunteer involvement to keep everyone engaged.

    For those needing memory care, there's dementia care services and a secure environment, and the therapy staff provides physical, occupational, and speech therapies for those recovering from illness or injury. Scheduled tours let families see the facility, meet the staff, and even enjoy a meal to get a sense of the community, and visiting hours are recommended from 8 a.m. to 8 p.m., with 24-hour access if arranged in advance. Owned fully by Tom Coble and affiliated with Elmbrook Management Company, Brookside Nursing Center makes information about its services available through a user-friendly online interface, so people can view photos, schedule tours, or request information easily, and if you need to make a special referral, Kyla Reinhart handles those by fax. The staff is friendly, many are long-serving, and the facility stays focused on maintaining dignity, independence, and comfort for every resident through their personalized nursing program and care that adjust as needs change.

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