The Springs Skilled Nursing & Therapy

    5800 W Okmulgee Ave, Muskogee, OK, 74401
    3.4 · 64 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Compassionate staff but safety issues

    I found the building beautiful and the front-line staff - especially Nurse Stefanie Novak, Lacey, Jordan and other CNAs - compassionate, attentive and excellent with rehab (PT/OT); they made me feel at home. That said, chronic short-staffing caused long delays for pain meds and bathroom help, poor communication, misplaced prescriptions, urine odor near the dining room, lost laundry and even security/theft concerns. Administration needs to improve staffing, call-system responsiveness and basic supplies (mattresses, towels). Overall I was grateful for many caregivers and would consider returning only if operations and safety were fixed.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.41 · 64 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      3.8
    • Meals

      2.0
    • Amenities

      3.7
    • Value

      1.0

    Location

    Map showing location of The Springs Skilled Nursing & Therapy

    About The Springs Skilled Nursing & Therapy

    The Springs Skilled Nursing & Therapy sits in Muskogee, Oklahoma, and folks in the area know it by name for skilled nursing and therapy. The facility brings together healthcare professionals focused on medical care, therapy, and personal help with things like bathing, dressing, and walking, so people get the support they need each day. Staff handle physical, occupational, and speech therapy, and they help with wound care, medication, long- and short-term rehab, memory issues, and even hospice and palliative care when needed. Residents get support for many health needs, such as strokes, diabetes, bone breaks, and breathing or memory problems. You'll find round-the-clock staff along with safety features like a sprinkler system, emergency alert system, and handicap access, which makes it easier to get around safely.

    The Springs offers both private and shared rooms that have private bathrooms, housecleaning, cable TV, Wi-Fi, telephones, and even kitchens or kitchenettes for added comfort. Folks can expect good dining options too, including meals for special needs, like diabetic or allergen-sensitive diets, prepared by a chef. Meals serve in a restaurant-style setting and snacks are available all day. People living there have access to a business center, game room, arts and activities spaces, library, salon/barbershop, fitness center, laundry services, and outdoor areas such as gardens and walking paths. Community spaces provide room for arts, crafts, movie nights, music and intergenerational programs with local schools.

    Residents take part in social and wellness activities, and the center arranges transportation services for errands and appointments. Safety remains high on the list, with nurses and staff providing daily checks and care, and an emergency call system watches out for everyone all the time. The place works with Medicare and Medicaid, accepts regular insurance, and helps people figure out what coverage they can use. It's a for-profit partnership within a Continuing Care Retirement Community, which means residents can join and stay as their needs change. The Springs, part of the Grace Living Centers group and linked to Caring, LLC, runs under set privacy rules and terms. Staff help with move-in and scheduling visits, and families can come see the place before deciding if it's the right fit for their loved one.

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