The Highlands At Owasso

    10098 N 123rd E Ave, Owasso, OK, 74055
    3.1 · 89 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Good rehab, serious neglect concerns

    I found a beautiful, clean facility with a bright dining area, active programs and excellent rehab - many therapists and staff (Terrence, Alicia, Brittani, etc.) went above and beyond and showed genuine care. However, chronic staffing and management failures led to worrying neglect: ignored call lights, soaked beds, inconsistent meds and hygiene problems, missing items, and even reports to Adult Protective Services/Tulsa DA. If you need short-term therapy and will closely monitor care, it may work; otherwise I would not send a loved one there.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.07 · 89 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      3.1
    • Meals

      2.1
    • Amenities

      3.8
    • Value

      1.3

    Location

    Map showing location of The Highlands At Owasso

    About The Highlands At Owasso

    The Highlands At Owasso, located in Owasso, Oklahoma, is a senior living community that offers many care options like assisted living, skilled nursing, independent living, post-hospital rehab, and long-term care, so folks can find the help they need, whether it's for a short stay after a hospital visit or for ongoing support with daily life. The staff there includes caring and skilled certified nurses and aides, who stay ready to help with things like bathing, dressing, managing medicines, and just being around to make sure everyone's comfortable and safe, which brings peace of mind. The place is known for its calm, home-like setting, where people can keep as much independence as possible and still get the support they need, and all this happens in a friendly environment where staff aim to treat everyone with dignity and respect, quick to take care of any health or safety needs.

    The Highlands At Owasso also has a special memory care program for folks living with Alzheimer's or other forms of dementia, with extra safety measures and carefully planned activities, so residents in memory care can feel included and engaged. There are health and wellness programs that help residents stay active, such as a fitness center and therapy rooms for physical, occupational, and speech therapy, which is especially useful after a hospital stay or if someone needs help getting their strength or balance back. Long-term care also focuses on managing chronic conditions and providing palliative and hospice care when needed, all designed around giving comfort. The place has a solid reputation for compassionate staff and good care, and it's open 24/7 to make sure residents have help when they need it.

    People get the benefits of a range of amenities like on-site dining with community meals, room service, free WiFi, transportation for appointments and outings, and even a convenience store right there so you don't have to go far for small necessities. There's a library, community and arts and crafts spaces, patios and gardens overlooking a pond, and common rooms with TVs for people to sit and watch together, so residents can pick between joining activities or enjoying quiet time. Residents can take part in game nights, story time, musical gatherings, or attend church or religious services held in-house, which seems to help people feel at home. Guests can join at mealtimes, and household services like laundry and dry cleaning are handled in-house.

    The facility welcomes both short-term and long-term residents and provides advice and planning help to figure out which services or living arrangements are best. Independent living gives people privacy in their own apartments but still lets them join social groups and enjoy meals with others, which is good for folks who don't need much help but like the idea of community and having support if things change. They accept Medicare, Medicaid, insurance, credit cards, and checks and are licensed and recognized as a five-star facility for quality care. The Highlands makes sure rooms are comfortable, wired with cable, and the grounds are kept up for outdoor walks or visits, so it feels more like home. The staff there seem professional, attentive, and mindful of everyone's needs, making it a place where people can spend their days with dignity and a bit of independence, and where families know their loved ones are safe and cared for.

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