Heritage Skilled Nursing & Therapy

    201 W Walnut St, Tecumseh, OK, 74873
    3.0 · 35 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Compassionate staff, management severely lacking

    I'm torn: the aides and many nurses were incredible-kind, attentive, flexible, and helped with PT-my mom was often well cared for by those staff. But the facility is badly run: chronic understaffing, poor management/administration, and inconsistent medical care led to missed meds, delayed treatment (an infection that risked amputation), missed baths, bruises, unnecessary restraints, and restricted/denied visits. Cleanliness and odors were inconsistent, meals bland though sometimes flexible, and resident atmosphere felt home-like. Some staff were rude or uncaring, and there were troubling reports of deception and theft. I love the direct caregivers, but I would not admit a loved one until leadership and basic care issues are fixed.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.00 · 35 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      3.1
    • Meals

      2.7
    • Amenities

      1.7
    • Value

      3.0

    Location

    Map showing location of Heritage Skilled Nursing & Therapy

    About Heritage Skilled Nursing & Therapy

    Heritage Skilled Nursing & Therapy sits at 201 W Walnut St in Tecumseh, Oklahoma, and it's the sort of place where folks can get help when they need skilled nursing care, therapy, or support for daily living. This nursing home isn't in a hospital, but it offers 100 certified beds, and the rooms come in studio and semi-private layouts, plus options to share if somebody wants a companion room, and they keep the rooms fully furnished with private bathrooms and services like air-conditioning, cable, telephone, and Wi-Fi. Residents have access to different types of care like skilled nursing, long-term care, assisted living, and memory care, with round-the-clock nursing support, a 24-hour call system, and staff to help with bathing, dressing, transfers, and medication management, so there's help for those daily tasks that get a little harder with age.

    The facility has served 149 discharges in the period ending December 31, 2023, with an average stay a little over 161 days, filling a total of 24,094 inpatient days, which shows a mix of both short and long-term residents, and they do participate in both Medicare and Medicaid, with a Medicare Provider Number 375446 for those needing that kind of coverage. Heritage offers physician services that include primary and preventative care, plus nursing services like cardiac care, respiratory support, diabetes management, wound care, and comprehensive rehabilitation. For those who need therapy, they provide occupational, physical, and speech therapy, and also cover mental wellness and specialty care programs.

    Meals come with flexible options, including restaurant-style dining, balanced menus, and in-room service for those not able to get to the dining room, and the staff helps with dietary restrictions, meal prep, and clean up, while weekly housekeeping and linen service keep rooms tidy. Heritage also has a beauty salon, barber services, a computer center, fitness and wellness rooms, a garden, small library, game room, and other relaxing common spaces where residents can spend their time how they like. Folks can take part in activities like painting, movie nights, morning meditation, planned day trips, social groups, educational programs, or even resident-organized activities, so there are ways to socialize or enjoy some quiet if that's what's wanted, and community-operated transportation helps folks get around for non-medical trips too.

    When inspectors came by, the facility had a fire survey on April 10, 2024, with 4 deficiencies, and a health survey on November 16, 2023, with 10 deficiencies, so there are areas for improvement even though staff aim to provide a safe place. It has a 2-star rating from the Centers for Medicare & Medicaid Services and a community rating of 5.4 out of 10, with a 2.9 star average based on 17 online reviews, meaning people have mixed experiences. Heritage Skilled Nursing & Therapy is proprietary with a focus on providing support for seniors with complex health needs, tailored care, and community engagement, so folks can expect a mix of dedicated nursing, therapy, recreation, and daily living support all in one place.

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