Pricing ranges from
    $5,956 – 7,147/month

    New Friends Memory and Residential Care of Florence

    3321 Oak St, Florence, OR, 97439
    3.4 · 8 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    1.0

    Some caregivers excellent, others abusive

    I had a mixed experience. The grounds and studio-style rooms are clean and well-maintained, and some caregivers were outstanding, responsive, and made a trying time easier - but other staff were horrible: mocking residents, stealing belongings, invading privacy (male staff during bathing), and making disrespectful remarks about those who died. The place can feel warehouse-like and infantilizing, dining is limited, and I saw signs of possible overmedication and licensing complaints with authorities dismissive. Because of those serious safety and dignity concerns, I cannot confidently recommend sending a loved one here.

    Pricing

    $5,956+/moSemi-privateAssisted Living
    $7,147+/mo1 BedroomAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.38 · 8 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      2.8
    • Meals

      2.0
    • Amenities

      3.0
    • Value

      3.4

    Location

    Map showing location of New Friends Memory and Residential Care of Florence

    About New Friends Memory and Residential Care of Florence

    New Friends Memory and Residential Care of Florence sits on a quiet and scenic 2.5-acre campus in Florence, Oregon, just off Highway 101, with tall trees and lots of space around. This community has 48 private rooms, each one that residents can decorate and make feel like home, with options for both memory care and assisted living. The facility has 32 memory care beds, designed for adults who have memory loss like Alzheimer's or other types of dementia, and a staff that stays on-site around the clock with training in dementia care. There's an enclosed courtyard where folks can enjoy fresh air in safety, and pets are allowed too, with small dogs or cats welcome. Meals come from a chef-inspired menu adjusted to people's dietary needs and are served three times a day. They even have devotional services and religious activities right there if that's something residents want to join.

    Residents can join in a structured schedule of social, educational, and recreational activities, with a full-time activity director who organizes field trips and programs, and there are brain exercise activities for keeping minds active. There are support groups for caregivers, which can be helpful for families, and the staff also help with things like bathing, dressing, medication, incontinence care, diabetic management, and non-ambulatory care. Utilities are included, so there's not extra worry about bills, and the team takes care of housekeeping, laundry, and linen changes. There's scheduled transportation to take residents to appointments or events, and regular safety checks. You'll find comfortable living areas inside, plus indoor spaces where people can relax or gather together.

    The community focuses on treating each person with respect and responding to their individual needs, with residential care plans that can be changed around as needs change. Staff encourage independence but are always nearby to help and to promote dignity. Every resident can take part in activities, outings, and meals together, with attention given to mental well-being and unique preferences. If you want to be near hospitals and rehab centers, the location makes it easy to get to outside medical care too. The staff aims to keep things warm and homelike, and families can visit, knowing their loved one's in a secure space with a focus on both safety and happiness.

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