EmpRes Hillsboro Health and Rehabilitation Center

    1778 NE Cornell Rd, Hillsboro, OR, 97124
    3.2 · 50 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Good caregivers, but unsafe management

    I had a very mixed stay. Many nurses, CNAs and therapists were kind, attentive and skilled - room was clean/comfortable, therapy was effective, and food was often good; staff helped my mom return home. But call buttons often went unanswered for long periods (around 40 minutes), and understaffing/new/inexperienced staff, poor communication from management, and rude/condescending supervisors were recurring problems. Infection control felt inconsistent (we experienced C. diff and hospitalization), there were unpleasant odors and cleaning lapses, and I saw medication errors/overmedication and confusing discharge planning/home-health that wasn't arranged. Overall the frontline staff did their best, but systemic management and safety failures make me hesitate to recommend this facility without caution.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.16 · 50 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.4
    • Meals

      3.0
    • Amenities

      4.1
    • Value

      3.2

    Location

    Map showing location of EmpRes Hillsboro Health and Rehabilitation Center

    About EmpRes Hillsboro Health and Rehabilitation Center

    Empres Hillsboro Health And Rehabilitation Center provides a comprehensive approach to care in a peaceful and welcoming setting, designed to support both short-term rehabilitation and long-term skilled nursing needs. The center is committed to helping residents recover and regain their quality of life after illness, injury, or surgery, with a focus on high-quality, patient-centered care delivered in a compassionate and supportive environment. Residents are at the heart of everything, and their individual preferences are honored through personalized meal choices, engaging activities, and tailored therapy services, creating a warm, home-like environment.

    The skilled nursing and rehabilitation therapy program at Empres Hillsboro Health And Rehabilitation Center aims to restore mobility, strength, independence, and overall well-being. Physical therapy focuses on enhancing strength, balance, and mobility, seeking to alleviate pain and help prevent falls. Occupational therapy supports residents in regaining the daily living skills necessary for independent living, such as dressing, grooming, and meal preparation, through the use of adaptive tools and techniques. Speech and language therapy at the center is designed to assist residents in recovering communication ability, cognitive function, and swallowing skills, empowering them to regain confidence and improve their quality of life.

    For residents living with Alzheimer’s or other dementia-related conditions, Empres Hillsboro Health And Rehabilitation Center offers a secure and nurturing environment, specially designed to provide personalized support and consistent routines that enhance well-being and preserve independence. Compassionate care teams develop individualized care plans, implement stability and structure, and provide programs that engage residents and enrich their daily experience. The center also extends support and guidance to families, offering resources and education to help loved ones thrive within a compassionate atmosphere.

    Respite care is available for families or caregivers seeking a temporary, supportive care solution, whether for post-hospital recovery, a short-term stay, or a period of rest and recharging. The Respite Stay program offers skilled nursing care around the clock and a comfortable, welcoming environment, ensuring peace of mind for both residents and their families during their time at the center.

    Empres Hillsboro Health And Rehabilitation Center enhances its core care services with a comprehensive range of supplementary options, addressing diverse health needs of residents. These include specialized wound care, IV therapy, pain management, catheter care, enteral feeding programs, off-site dialysis arrangements, post-hospital extended care, and assistance with dental, vision, and audiology appointments. Every effort is made to ensure the well-being of residents at every stage of their journey, with connections facilitated to external resources when specialized services are required beyond what the center provides.

    The center is also dedicated to fostering a strong sense of community and engagement among residents, their families, and staff. Through an accessible online portal, residents and families can stay informed about community events, meet team members, and manage various aspects of their experience. Prospective residents and their families can also explore the center remotely via a virtual tour, offering a firsthand look at the environment and the unique qualities that distinguish Empres Hillsboro Health And Rehabilitation Center as a compassionate provider of exceptional care.

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