Avamere at Three Fountains

    835 Crater Lake Ave, Medford, OR, 97504
    2.6 · 53 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Unsafe neglectful care, poor management

    I placed my mom here and it was a nightmare. Staff are chronically understaffed, disorganized, and poorly trained - call bells often went unanswered (I waited 15+ minutes), pain meds were delayed, and we had to call 911; she was sent to the hospital. A few CNAs and nurses were compassionate, but leadership is incompetent, staff walked out, and long shifts/underfunding clearly hamstring care. Personal items (hearing aids, clothes, teeth, pills) went missing, hallways smelled of urine, food and hygiene were poor. I do not recommend this facility - unsafe, neglectful, and not fit for vulnerable elders.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.58 · 53 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      2.5
    • Meals

      2.5
    • Amenities

      3.4
    • Value

      1.3

    Location

    Map showing location of Avamere at Three Fountains

    About Avamere at Three Fountains

    Avamere at Three Fountains sits at 835 Crater Lake Ave in Medford, Oregon and offers care for seniors who need different levels of support, so you'll find skilled nursing, long-term care, short-term recovery, independent living, assisted living, and memory care under one roof, which can be helpful for families looking for different care types in one place. The staff includes licensed nurses who are there 24/7, and you'll see that therapists for speech, physical, and occupational needs work on site, so those recovering from surgery or illness can get help regaining strength and skills they've lost, and regular wellness checks along with the staff's close work with each resident's doctor help keep people on track. With 117 beds, Avamere at Three Fountains serves the Medford area and nearby communities, and the facility has a nurse call system and safety features in every room for peace of mind, while the broader amenities like a fitness center, activity calendars, transportation support, and around-the-clock staff aim to help residents stay active and safe. As a Skilled Nursing Facility, it handles services commonly found in nursing homes, and it has earned a Bronze Commitment to Quality Award from the American Health Care Association, which means there's recognition for their efforts but it doesn't claim perfection. Residents and their families can schedule tours to walk through the campus, talk to staff, and see daily interactions before deciding. Both short- and long-term options get individualized attention, and everything from amenities to therapy sessions tries to support seniors' comfort and quality of life as best as possible, though like any place, it may not meet every person's needs or preferences. The staff speaks English, standard office hours aren't listed, and the website at www.AvamereAtThreeFountains.com has general information and helps answer more questions.

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