Laurelhurst Village

    3120 South East Stark, Portland, OR, 97214
    2.6 · 16 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Great therapy but poor caregiving

    I moved my aunt here for rehab and the therapy team (Karissa, Ziggy, Effie) was excellent - top-notch PT/OT and the building is clean, functional, with private rooms. But staffing and CNA responsiveness were awful: long call-light waits (20-40+ minutes), forgotten or cold meals, bedpan/commode delays, and some neglectful or rude aides left basic needs unmet. Management was slow to fix problems, dietary needs (eg, celiac) were ignored, and there were infection-control concerns. A few nurses and aides were compassionate, but overall I would not recommend this facility for long-term care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.63 · 16 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.5
    • Staff

      2.4
    • Meals

      2.9
    • Amenities

      3.8
    • Value

      4.0

    Location

    Map showing location of Laurelhurst Village

    About Laurelhurst Village

    Laurelhurst Village sits in the Sunnyside neighborhood of Portland, Oregon, and it's a long-standing senior living community with gardens, walking paths, and neatly kept grounds, which makes for a pretty pleasant place to walk outside or watch the seasons change. The main assisted living building is called The Terrace at Laurelhurst Village, but the whole campus has several care options including assisted living, memory care for people with Alzheimer's and dementia, skilled nursing, and some independent living services, and they've got 60 total beds for people with different support needs. The campus offers help with daily activities like bathing, dressing, eating, transfers, housekeeping, and medication management, and provides different types of support depending on what's needed, whether someone just needs occasional reminders or more hands-on care all day and night. Folks living here have access to 12-16 hour nursing care, 24-hour supervision, and can use the call system at any hour if something comes up.

    Laurelhurst Village also handles meals with restaurant-style dining, and there's always someone paying attention to dietary needs, including diabetic or other doctor-ordered diets, and if someone likes eating with others, there's a big shared dining room, but meals can also come to the room. The rooms themselves come furnished or not, depending on what the resident wants, and have private bathrooms, kitchenettes, air conditioning, cable or satellite TV, telephones, and Wi-Fi, and in skilled nursing, rooms even have TVs with Comcast. If you need physical, occupational, or speech therapy, the staff coordinates with outside healthcare providers to support recovery and independence.

    People here can join different activities every day, like fitness classes, game nights, reading in the small library, gardening, or resident-run events and choir programs that sometimes bring in younger folks for intergenerational fun. There's a movie room, gaming room, computer center, and a beauty salon, plus outdoor spaces for fresh air and getting sun. Staff helps arrange transportation if someone needs to make a doctor's appointment or has errands, and there's community-operated transportation for outings and non-medical trips, so folks aren't stuck inside if they want to get out.

    For those with Alzheimer's or dementia, Laurelhurst Village has secure memory care areas with 24-hour support, activities for memory improvement, and special safety features throughout the property, using staff trained to help with memory loss conditions. Short-term or respite care is available too, if a caregiver needs a break or someone's coming for just a short stay while they recover or sort out longer plans. Staff is available 24 hours a day, and there's an emergency alert system to help keep residents safe. Laurelhurst Village is an older building, but it's kept clean and has a reputation for friendly relationships between staff and residents, with both common spaces and cozy apartment-style rooms depending on preference. The focus is on helpful and respectful support, personalized care, everyday dignity, and giving people chances to stay as independent and active as they'd like, with easy access to assistance when they need it.

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