Pricing ranges from
    $4,778 – 6,211/month

    Touchmark in the West Hills

    840 SW Touchmark Way, Portland, OR, 97225
    4.4 · 67 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Beautiful campus but poor care

    I loved the posh, beautifully designed campus - resort-like grounds, tasteful decor, abundant activities, gyms/pool, and attractive dining options. Many caregivers were warm, knowledgeable, and greeted residents by name; events and wellness programs are excellent. That said, assisted living/memory care felt inconsistent and understaffed: missed showers/meds, hygiene issues, a bedsore, lost items, staff turnover, poor management communication and unkept promises. It's expensive with price increases and billing headaches. I ultimately moved my father to a less costly, better-run facility because hands-on care there was far superior.

    Pricing

    $4,778+/moSemi-privateAssisted Living
    $5,733+/mo1 BedroomAssisted Living
    $6,211+/moStudioAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.37 · 67 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.5
    • Meals

      3.8
    • Amenities

      4.8
    • Value

      1.8

    Location

    Map showing location of Touchmark in the West Hills

    About Touchmark in the West Hills

    Touchmark in the West Hills sits at 840 SW Touchmark Way in Portland, Oregon, and offers different kinds of care and living arrangements for older adults, so if someone needs independent living, assisted living, memory care, or even skilled nursing care, they can find help here, and people can move between levels of care without moving out of the community. There are cottages with their own entrances, apartments in studio, one-bedroom, two-bedroom, and even three-bedroom layouts, plus the Sky Lodge building, which has independent living units, a library, shops for woodwork and art, restaurants, bars, and spaces to gather. The apartments have kitchens, walk-in closets, and full climate control, so residents can feel at home, and the new Sky Lodge cottages have two bedrooms, two baths, and a study, set out as single-level homes. Touchmark covers daily needs by offering three places to eat on-site with a menu that changes by season, and there are special meals for those who need them because of health reasons, and chefs and meal planners come up with the dishes. There are plenty of amenities, like a fitness club with pool and spa, gardens, on-site vineyards, guest suites for visitors, salons, courtyards, outdoor spaces, a greenhouse, activity rooms, devotional programs, and offsite activities, and pets can live with residents, too. Staff provide assistance for people who need help with basic tasks, medication, non-ambulatory care, incontinence care, and diabetic care, and there's round-the-clock skilled nursing for folks who need it. For people living with memory loss, like Alzheimer's or dementia, there's a secure and special area just for them, with dedicated staff, and the team pays attention to safety and comfort for everyone in memory care. The community gives rides for shopping and errands, regular housekeeping, spiritual services, and programs aimed at life enrichment and wellness, with options including pickleball, swimming, art, and group activities, and the place has won awards for its kind staff, friendly setting, and known meal quality. Touchmark in the West Hills aims to give a safe, welcoming place with many choices for how and where to live, supported by staff guided by values like respect, caring, and hospitality. Room sizes go from cozy studios starting around 337 square feet to larger units up to 3,343 square feet, so there are plenty of options, and everyone has access to indoor and outdoor common areas, transportation, and a variety of community events.

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