Columbia Basin Care

    1015 Webber St, The Dalles, OR, 97058
    3.5 · 28 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Caring staff but operationally unreliable

    I found many staff warm, caring and hardworking - rooms were very clean, the community organized, activities and the outdoor patio were lovely, and rehab/nutritious dinners were positives. However the facility appears chronically understaffed, with long waits, spotty nursing responsiveness, medication/professional lapses (damaged dentures, missing belongings, phone/social-security issues) and extra out-of-pocket costs. Individual caregivers were often outstanding, but operational failures and occasional unprofessional conduct mean I can't confidently recommend it for high-acuity care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.50 · 28 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.3
    • Meals

      2.8
    • Amenities

      3.3
    • Value

      1.0

    Location

    Map showing location of Columbia Basin Care

    About Columbia Basin Care

    Columbia Basin Care sits in The Dalles, Oregon, and serves as a community-owned, non-profit nursing facility with both short-stay rehabilitation and long-term care services. The building holds 90 beds in total, with 73 set aside for skilled nursing and long-term care, offering both private and semi-private rooms for residents, and features a large courtyard, a park, a garden, and even a golf course outdoors, so people can get fresh air or gather with friends and family. The staff follows a team approach, pulling in physicians, nurses, and therapists to create and carry out personalized rehabilitation plans, while certified floor staff, certified nursing assistants, and licensed practical nurses provide care day and night. The therapy gym's a good size, and they've stocked it with tools like a full kitchen, washer and dryer, and equipment for physical, occupational, and speech therapy, which they use for both rehab and chronic condition programs, including things like Stand Strong. Their rehab team uses up-to-date technology and works on therapies that help with daily life, so people can focus on what matters most after illness or surgery. The care covers ICU, Med Surg, ER, and chronic condition needs, and they've got PRN, per diem, and on-signup shifts for staff to fill gaps, along with a platform for posting, scheduling, and credential management, making sure staff stay certified and shifts stay covered. Their team keeps things safe, prepares fresh and healthy meals each day, runs social services, and holds daily activities and events listed in a calendar to keep people engaged, because they believe keeping busy and connecting with others helps residents stay happy. Columbia Basin Care takes part in advocacy, supports the community with resources like case studies, blogs, and newsletters, and belongs to a chamber that keeps a directory and member login, always working to improve the lives of those they serve. You can find more information at www.colbasin.com.

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