Nehalem Valley Care Center

    280 Rowe St, Wheeler, OR, 97147
    2.6 · 12 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Beautiful facility, catastrophic failures, tragic

    I loved the grounds, view, nice interior and the skilled PT/OT - many caregivers were kind and compassionate. But in my family member's short 2-day stay we experienced chronic short-staffing, delayed/unanswered nursing calls and poor responsiveness. Staff missed stroke signs one night, ambulance was called, my relative went into a coma and later died; I never had a meeting with the director of nursing. Management felt mixed - sometimes helpful, sometimes unprofessional. Despite some wonderful staff, the safety and communication failures mean I cannot recommend this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    2.58 · 12 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      2.6
    • Meals

      2.6
    • Amenities

      4.0
    • Value

      5.0

    Location

    Map showing location of Nehalem Valley Care Center

    About Nehalem Valley Care Center

    Nehalem Valley Care Center sits on the North Oregon coast in Wheeler, Oregon, and has 50 beds, with 39 in the skilled nursing part, so it isn't a very large place but that's sometimes nice for people who want a quieter setting where staff know your name and can pay more attention to the little details. The center is a Skilled Nursing Facility and provides several care options including skilled nursing, outpatient care, long-term care, and specialized support for chronic conditions, cognitive disabilities, and more, which means people don't have to move if their care needs change over time, and there's a dedicated team of healthcare professionals who work together to create personalized care plans. Physical, psychological, social, and spiritual needs are all considered important here, and the staff try to do things that treat more than just the basic health problems-things like meaningful activities, Stand Strong programs for balance and strength, chronic disease management, and ACPP training programs for staff, as well as dietary plans that meet nutritional requirements while staying tasty and balanced, all made by their dietary team.

    All staff members have to pass criminal history checks and meet or exceed the required training for their positions, and there's a good amount of experience in the building, with the rehab staff having more than 50 years in geriatric rehab work, so people aren't getting someone new to this field. Their therapy department is friendly to outpatient needs, too, with a well-equipped rehab gym-there's Omni VR, Omnicycle, ACP, e-stim, parallel bars, and a mat table, so rehabilitation isn't limited to just simple equipment, and that's helpful for recovery and maintaining as much independence as possible. Some people get private rooms that look out at gardens, forest, or Nehalem Bay, which makes for a calmer atmosphere, and this is something that not every facility can offer.

    They're careful about safety and pay attention to detail, and activities are made to improve the quality of life rather than just fill the day. The center received the American Healthcare Association's certification of achievement in 2017 and 2019, which's a mark of quality. They focus on both preventive and restorative care because keeping people well is just as important as helping someone recover from illness or injury. Families are kept in the loop and care plans are adapted to each individual. The staff put real effort into keeping dignity and personal attention at the center of what they do, and that commitment to honesty and quality of life shows in the way things are run and in the feedback from people who have stayed there, so Nehalem Valley Care Center tries to mix peaceful surroundings with attentive, skilled care for each resident.

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