New Concepts Assisted Living

    2400 Susquehanna Trail, McEwensville, PA, 17749
    3.7 Ā· 3 reviews
    • Assisted living
    AnonymousLoved one of resident
    4.0

    Caring staff, clean, needs communication

    I chose this community for my parent and overall I’m satisfied. The staff are caring, the facility is clean, and activities keep residents engaged. Meals are okay, care is dependable, though communication and occasional understaffing need improvement.

    Pricing

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    Amenities

    3.67 Ā· 3 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.7
    • Meals

      3.7
    • Amenities

      3.7
    • Value

      3.7

    Location

    Map showing location of New Concepts Assisted Living

    About New Concepts Assisted Living

    New Concepts Assisted Living sits on Susquehanna Trail in McEwensville and's been around since 2007, offering housing and support for seniors in a setting where residents can keep their independence while getting help when they need it, and they've come up with special names and terms for their services and programs that are specific to their community, which is the sort of thing that can help folks keep track of all the different types of care they might pick. Residents get tailored care for their own needs, so whether someone needs assisted living, memory care, diabetic care, or help with incontinence issues, staff will try to provide what's needed, and they even aim their environment at helping people with Alzheimer's or other kinds of dementia by designing the place to help reduce confusion and keep people from wandering off.

    People living here find private or shared rooms that are fully furnished, with things like kitchenettes, private bathrooms, air-conditioning, and telephone, internet, and cable access, plus there's housekeeping, linen services, and all the spaces are set up so you don't have to worry about cooking, cleaning, or fixing things-you just live and the staff handles all that, and the common areas give everyone places to spend time indoors, with organized activities or devotional events to join if they want. Meals use organic ingredients, and they offer transportation to doctor's appointments for folks who need it. There's 24-hour supervision, a call system for emergencies, medication management, and help with personal care like bathing and dressing, plus staff is always close by if someone needs standby assistance, so people can feel safe whether they need a little help or a lot.

    The facility's building is wheelchair accessible and designed to support people with differing levels of mobility, and residents can choose how much support they want based on their needs, whether they're still active or need more hands-on care. The place runs on weekdays from 8 in the morning to 4 in the afternoon, and it's closed on weekends. There's a handful of reviews, with an average rating of 3.7 stars. They also seem to pay a lot of attention to managing their reputation online, with staff handling reviews, responding to customers, and staying engaged through different digital tools, but there's no direct email or website for more details, so that part's a little limited. All in all, New Concepts Assisted Living has a blend of practical amenities, tailored care, and a range of living choices that give seniors support while allowing independence as much as possible.

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