Ridgeview Healthcare & Rehabilitation Center

    200 Pennsylvania Ave, Shenandoah, PA, 17976
    2.1 · 38 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Caregivers saved mom; facility unsafe

    I had a deeply mixed experience: several nurses and aides were kind, attentive, and even saved my mom, but the facility itself was filthy, unsafe, and poorly managed. Residents suffered neglect (open sores, delayed care), fire doors were locked, theft and security issues occurred, staff were often rude or untrained, and management was unreachable - it needs urgent oversight or closure despite a few excellent caregivers.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.13 · 38 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      2.3
    • Meals

      2.1
    • Amenities

      1.0
    • Value

      1.0

    Location

    Map showing location of Ridgeview Healthcare & Rehabilitation Center

    About Ridgeview Healthcare & Rehabilitation Center

    Ridgeview Healthcare & Rehabilitation Center sits at 200 Pennsylvania Avenue in Shenandoah, PA, and runs a skilled nursing facility that takes care of about 90 residents each day and has 111 certified beds available, offering both short-term and long-term care, as well as respite stays and comprehensive clinical services for those coming out of the hospital or needing specialized therapies like physical, occupational, or speech therapy, and memory care for people with Alzheimer's. Residents can get adaptive recovery services, palliative and terminal care, IV therapy, wound care including Wound Vac's, and things like orthopedic and pulmonary rehabilitation, all from a team including registered nurses, licensed practical nurses, certified nursing assistants, physical and occupational therapists, wound care nurse and physician, dietician, clinical social worker, and psychology and psychiatry consultants, all working together on individualized care plans. The place handles assistance with medication, ongoing health checks, and manages chronic health problems, but it has had some issues, too, like being a Special Focus Facility due to a history of quality problems, and has a total of 104 documented deficiencies in inspection reports, with specific problems related to infection control, failure to follow treatment according to orders and resident wishes, and administration not always meeting licensing standards, and it had a complaint in March 2025 that led to 7 new deficiencies, including one for infection control, which adds up to 4 infection-related deficiencies overall. The nurse turnover rate is high at 59.4%, above the state average, but total nurse staffing comes out to about 3.85 hours per resident per day. Rooms are private or semi-private with modern furniture and appliances, and residents can use the dining room, therapy suite, spa, chapel, beauty and barbershop, game pool, and various activity spaces, plus daily housekeeping and laundry services. The schedule includes a mix of social activities, games, wellness programs, religious services twice weekly led by local clergy, and group events to keep a sense of community and friendships going. The system uses caregiver tools like the My Account Dashboard for messages, care coordination, visitor access, and emergency info, and connects residents and families to a range of support resources for behavioral health, opioid info, suicide prevention, disaster mental health, and community-based clinical trials. Ridgeview also supports people with mental and behavioral health needs, provides access to home health, supports both HMO and PPO insurance contracts, accepts Medicare, Medicaid, Medicaid Pending, and Self-Pay, and stays active in programs offered through ACA and HRSA-supported health centers, plus state and federal funding. There's help for everyday needs, rehabilitation after illness or surgery, and extra support for those with long-term medical or memory needs, and the facility tries to create a warm, healing place where independence is encouraged, but families should be aware of the documented quality issues and look at inspection reports before deciding.

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