Grand Islander

    333 Green End Ave, Middletown, RI, 02842
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Caring staff, but admin problems

    I had a mixed but overall grateful experience. The nurses, CNAs, therapists and activities team were caring, skilled and helped my mom make real progress in a clean, bright, home-like setting. That said, the facility is understaffed at times-long delays for assistance, occasional rude/admin unresponsiveness, recurring medication mishandling and refill problems, poor discharge communication, billing/maintenance issues (tiny room, taped dresser, broken equipment) and mediocre meals. I'd recommend it for rehab and compassionate direct care, but go in aware of staffing, med-management and administrative lapses.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    4.17 · 117 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.4
    • Meals

      2.8
    • Amenities

      3.4
    • Value

      1.0

    Location

    Map showing location of Grand Islander

    About Grand Islander

    Grand Islander Center sits at 333 Green End Avenue in Middletown, Rhode Island, and the place is run for profit with a focus on skilled nursing, memory care, and rehabilitation for older adults or those needing help after an illness or surgery. Folks will find handicap accessible features all around and this building has things like a 24-hour emergency call system, smoke-free air, and round-the-clock supervision for safety. There's a transitional care unit to help people recover from surgery or illness, plus long-term care, palliative and pain management services, restorative care, and many options for respite stays if caregivers need a break. The Homestead Unit is a secure area meant for Alzheimer's and dementia care, and memory support services are built into most programs for people with cognitive changes, offering structured activities to boost engagement. Grand Islander has a dementia waiver program to help Medicaid patients, and staff know how to assist folks with mild cognitive impairment or who are non-ambulatory or need transfer help. There's also support for veterans and Hispanic or Latino residents, special programs like Namaste, and translation for languages other than English among the team.

    Meals are nutritious with a focus on variety, made by chefs and planners, and people can eat in the dining room, a private area, the café, or in their own rooms if needed. There's a barber and salon, spa services, and plenty of housekeeping, laundry, and mail or newspaper service. Amenities include arts spaces, walking paths, a garden, a sunroom, and common lounges with a fireplace. For staying active and social, the facility offers an activity room, fitness space, wellness programs, and activities like movie nights, along with opportunities for religious, educational, or community engagement.

    Medical care runs deep here-registered nurses, attending physicians, a nurse practitioner, and medical director watch over everyone and take care of needs like medication management, wound and pain care, hospice and palliative care, IV therapy, dental and eye care, psychiatric and physiatry services, colostomy care, TPN, orthopedic and neurological rehabilitation, plus occupational, physical, and speech therapies. The center offers incontinence and personal care, vision and podiatry attention, audiology checks, pet therapy, and help with transfers, dressing, and most daily living tasks.

    The building's well-equipped for helping folks with complex medical backgrounds, especially after hospital stays, in the short term or for a longer period. Individual treatment plans get put together for each resident and case management keeps everything organized, especially during discharge planning. Transportation and parking come with the place, outings are coordinated, and the grounds feature garden and courtyard views in a quiet, suburban setting. Grand Islander doesn't have new beds open right now, but the place stays on the Findhelp platform, keeps up with the National Alliance for Care at Home, and has ties to Genesis HealthCare Inc. and A Place For Mom. The awards for Best Meals and Dining, Best Activities, and Most Friendly come from customer feedback, and regular training for dementia care comes from evidence-based practices by Genesis HealthCare, working towards consistent quality for residents. The environment feels welcoming, staff speak English and, in some cases, other languages, and amenities meet the daily needs of older adults without making too much fuss-clean rooms with adjustable air, internet and phone access, cable TV, and simple comforts that can make a difference for seniors and their families.

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