Heatherwood Rehabilitation & Health Care Center

    398 Bellevue Ave, Newport, RI, 02840
    3.5 · 28 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    4.0

    Compassionate care, but safety concerns

    I had a mixed but overall positive experience at Heatherwood. The rehab/physical therapy team (John was excellent), nursing, housekeeping and administration (Fawn was wonderful) were compassionate, attentive, and created a clean, homey environment with high-quality meals and strong emotional support. However, I encountered serious communication and safety lapses - broken furniture, falls I wasn't notified about, lost clothing, missed/late transportation, rude or negligent aides, and administrative glitches - so expect to push for clear communication and follow-up. I would recommend Heatherwood with caution: great people and care in many areas, but be vigilant about safety and coordination.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.46 · 28 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.7
    • Meals

      5.0
    • Amenities

      1.0
    • Value

      3.5

    Location

    Map showing location of Heatherwood Rehabilitation & Health Care Center

    About Heatherwood Rehabilitation & Health Care Center

    Heatherwood Rehabilitation & Health Care Center is a nursing home that's part of Athena Health Care Systems. The staff focuses on giving each resident personal and medical attention, and they've got a dedicated team of medical professionals for care at every stage. The center features a recently renovated space with a warm, welcoming atmosphere, and outdoor areas where residents can relax or join in on therapeutic activities. There are more than 80 long-term beds, and a separate 30-bed skilled rehabilitation unit, so the center has space for both people who need regular help over a long period and those needing short stays after an illness or surgery. You'll find specialized programs for people with memory conditions like dementia and Alzheimer's. The center also provides palliative care for those with serious illnesses and hospice care when it's needed.

    The place offers skilled nursing, short-term rehab, long-term care, and support for people dealing with substance use. Inside, there's a therapy room and in-house rehab staff for physical, occupational, and speech therapy, plus music and pet therapy which some residents find calming or enjoyable. Life enrichment programming helps residents stay active or engaged. Beauty and barber services, laundry, and transportation are available for day-to-day needs and comfort. The health care here is guided by what each person needs, and the team works to help residents live with dignity and a sense of respect. Heatherwood is approved by The Joint Commission, which means it meets certain quality standards. The center aims to help everyone feel comfortable and to improve their quality of life through the care and services offered.

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