Roberts Health Center Inc

    25 Roberts Way, North Kingstown, RI, 02852
    3.6 · 31 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Caring staff but unsafe care

    I found the therapists, nurses, CNAs and support staff caring and the facility exceptionally clean and home-like - rehab and therapy were often top-notch. However, I experienced serious failures: poor communication about coverage that triggered an abrupt discharge, delayed or incorrect medical care and transfers, occasional neglect (missed showers/soiled clothing, bruising), unhelpful leadership, missing personal items and billing/therapy-time issues. Because of those safety and communication problems, I cannot recommend this facility despite the excellent frontline staff.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.58 · 31 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.2
    • Meals

      3.0
    • Amenities

      3.7
    • Value

      1.0

    Location

    Map showing location of Roberts Health Center Inc

    About Roberts Health Center Inc

    Roberts Health Center Inc sits over at 25 Roberts Way in North Kingstown, Rhode Island, and has been family owned and operated since 1982, holding 66 certified beds, with 33 on each of the two floors, and it offers 24-hour skilled rehabilitation and nursing care for both short-term and long-term stays, now, with a nurse turnover rate at 45.1% and an average of 4.71 nurse hours per resident per day, residents get steady, though not perfect, care, and you'll find both private and semi-private rooms, plus private rehabilitation rooms folks can book after surgical procedures. The facility's got standard and complaint inspection reports from 2022 that add up to four noted deficiencies-one related to Pharmacy Service and medication error prevention at a severity level D, and another, more serious, under Freedom from Abuse, Neglect, and Exploitation marked as severity level G, and with these inspections, it's clear the center tracks areas needing improvement. The center offers daily nursing care, rehabilitation, incontinence and high acuity care, diabetic and non-ambulatory services, plus individual rehabilitation programs and both short-term and long-term care, and folks can count on simple in-room amenities like cable TV and a phone, though there's a monthly fee of fifty dollars for these extras. Roberts Health Center Inc provides spaces for community gathering, devotional and on-site activities, plus restrooms and accepts credit cards, with the whole place managed by Richard Catallozzi since June 2016, who's also the sole owner. The center takes a range of insurance plans like Blue Cross Blue Shield, UnitedHealth Group, Elevance Health, Centene Corp, Kaiser Permanente, Humana, Aetna, Health Care Services Corporation, Cigna, Molina Healthcare, Highmark, and CareSource, which takes a bit of the hassle out of paying for care. For addiction care and mental health support, Roberts Health Center Inc stands out by offering long-term residential alcohol and drug rehab, supporting dual diagnoses like depression, anxiety, PTSD, bipolar disorder, ADHD, and conduct disorder, and it'll treat a big list of substance issues ranging from alcohol to meth, heroin, cocaine, and prescription drugs, using options like methadone, Suboxone, Naltrexone, and acamprosate among others, all tailored for men, women, teens, veterans, seniors, LGBTQ+ folks, and even faith-based and luxury options. Specialty therapy programs include cognitive behavioral therapy, dialectical behavior therapy, individual and group work, experiential and equine therapy, relapse prevention skills, and wilderness therapy, on top of intervention, detox, inpatient, partial hospital, intensive outpatient, outpatient, aftercare, and sober living programs for ongoing support. So, Roberts Health Center Inc mostly focuses on providing consistent rehabilitation and nursing care in a family-like setting, while also giving extra support through programs you don't always see at every skilled nursing or senior community, and if you want a better look, there's a virtual tour available for visitors and prospective residents.

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