Overlook Nursing & Rehab Center sits at 14 Rock Ave. in Pascoag, Rhode Island, and has space for 100 residents, with about 86 staying there each day, and you'll find a team of registered and licensed nurses offering round-the-clock skilled nursing care, so there's always someone on hand for help or check-ins, which means residents get about 3.61 nurse hours every day, though the nurse turnover rate is 37.1%, which is something people sometimes watch when choosing a care home. The center operates as part of Eden Healthcare and is family-owned and operated, which often brings a personal touch, and they say they focus on respect, commitment, quality, and service, which matters when you're trusting someone with care. Residents can receive physical, occupational, and speech therapies, and there are specialty programs for things like AHA Certified Cardiac Care and memory care for those with Alzheimer's disease or dementia, so if someone needs rehab after a hospital stay or a place for long-term care, the center tries to cover those needs, giving attention to building personalized care plans. Many families have spoken well about the kind care their loved ones get here, and the community runs activities like music, gardening, cooking, life skills, games, and reminiscing, which help everyone feel connected. Residents have access to different treatment programs and the place is designed with spaces and features to support both comfort and recovery, letting people work towards their health goals with extra services in place for special care needs. The facility's had some inspection findings, including deficiencies in resident assessments and care planning, resident rights, and nutrition services, along with one related to infection, out of a total of 12 reported deficiencies, though it's also been stated that the facility provides services that meet professional standards of quality. Overlook Nursing & Rehab Center focuses on helping each resident get the care and rehabilitation they need while creating a welcoming, caring environment where people can enjoy social activities and feel part of a community.
Overlook Nursing & Rehab Center
14 Rock Ave, Pascoag, RI, 02859- Assisted living
- Memory care
- Skilled nursing
Compassionate staff, inconsistent and alarming
I'm torn. The staff - nurses like Shilo, intake Sarah and director Kim Lockwood - were compassionate, attentive and helped my loved one regain strength in a warm, clean building. But we also experienced alarming lapses: an abrupt, unannounced discharge with belongings removed, repeated kitchen errors (allergy risk), and signs of understaffing/poor hygiene. Great caregivers, but inconsistent operations - proceed with caution.
Pricing
Schedule a Tour
Amenities
Healthcare services
- Activities of daily living assistance
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Medication management
- Mental wellness program
Healthcare staffing
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
Meals and dining
- Diabetes diet
- Meal preparation and service
- Restaurant-style dining
- Special dietary restrictions
Room
- Air-conditioning
- Cable
- Fully furnished
- Housekeeping and linen services
- Kitchenettes
- Private bathrooms
- Telephone
- Wifi
Transportation
- Community operated transportation
- Transportation arrangement
- Transportation arrangement (non-medical)
Common areas
- Beauty salon
- Computer center
- Dining room
- Fitness room
- Gaming room
- Garden
- Outdoor space
- Small library
- Wellness center
Community services
- Concierge services
- Fitness programs
- Move-in coordination
Activities
- Community-sponsored activities
- Planned day trips
- Resident-run activities
- Scheduled daily activities
4.36 · 36 reviews
Overall rating
- 5
- 4
- 3
- 2
- 1
Care
4.6Staff
4.7Meals
3.5Amenities
5.0Value
4.4
Location
About Overlook Nursing & Rehab Center
People often ask...
Overlook Nursing & Rehab Center offers assisted living, memory care, and skilled nursing.
The full address for this community is 14 Rock Ave, Pascoag, RI, 02859.
Yes, Overlook Nursing & Rehab Center offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
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