West View Nursing & Rehabilitation Center

    239 Legris Ave, West Warwick, RI, 02893
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    4.0

    Good rehab but poor long-term

    I had a mostly positive experience - staff were caring, cheerful and professional, the building was very clean, PT and activities (Matt) were outstanding, and communication was generally good. However, I saw understaffing, slow call-light responses, missed meds, laundry issues and occasional unprofessional or uncaring incidents; food was uneven. I'd recommend for rehab stays but be cautious for long-term medical needs.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.56 · 140 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.5
    • Meals

      3.5
    • Amenities

      3.5
    • Value

      1.0

    Location

    Map showing location of West View Nursing & Rehabilitation Center

    About West View Nursing & Rehabilitation Center

    West View Nursing & Rehabilitation Center has provided skilled nursing and rehabilitation care for Rhode Islanders since 1978, offering a wide range of services like skilled nursing care, memory care programs, short-term rehabilitation, physical therapy, occupational therapy, speech therapy, and palliative care, and it's run by an organization committed to quality healthcare. The building's got a modern design, which helps residents feel comfortable, and you'll find private and semiprivate rooms with good amenities, spacious dining rooms, gender neutral bathrooms, and living rooms in each unit. The center has 120 certified beds and usually about 101 residents a day, and nurse staffing hours are 3.92 per resident per day, which is higher than the state average, though nurse turnover is also above average at 55.5%. It accepts Medicare, Medicaid, private payment, and insurance, and is part of Eden Healthcare, with Westview Holdco LLC as the sole owner and a handful of indirect owners including various LLCs and trusts.

    Residents can take part in horticultural activities, tabletop games, arts and crafts, hobbies, musical events, and field trips, plus there's a spa for alternative therapies, fitness and wellness programs, and a safe courtyard with perennials and walking paths. There are on-site religious services, VA Aid Assistance, and the facility is Safe Zone Certified for LGBTQ residents, with staff training to support an affirming, inclusive environment. Pets are part of life here, and the community encourages engagement and involvement for both residents and families in care planning.

    Inspection records show 25 total deficiencies, including issues with infection control, protection from abuse and neglect, and use of physical restraints, with some cited as immediate jeopardy to resident safety-these have included complaints, most recently with a $23,075 fine for deficiencies. Still, the place is known for compassionate, comprehensive care and has a long-standing reputation for service and a tradition of quality rehab and nursing care. The management teams and healthcare workers focus on team values, community, and steady improvement, seeking to enhance each resident's daily life with activities and care that fit their individual needs, whether for short-term rehab or long-term care.

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