The Ballou Home

    60 Mendon Rd, Woonsocket, RI, 02895
    3.5 · 8 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    4.0

    Cozy well-kept but staffing issues

    I love the beautiful, small, spotless facility and the many wonderful staff who provide compassionate, five-star care - it often feels like the best possible home. However, I've experienced rude or undertrained CNAs, frequent short-staffing and defensive administration (even problems getting a COVID shot), and there's no locked dementia unit. I'd recommend it for non-dementia residents who want a cozy, well-kept place, but go in aware of those caveats.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.50 · 8 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      3.4
    • Meals

      3.5
    • Amenities

      4.0
    • Value

      1.0

    Location

    Map showing location of The Ballou Home

    About The Ballou Home

    The Ballou Home sits at 60 Mendon Road in Woonsocket, Rhode Island, and works as a non-profit skilled nursing facility that gives care to seniors who need help with daily living but don't always need round-the-clock nursing. The building holds 43 assisted living units with choices for semi-private, one-bedroom, and studio living quarters, and they've got furnished rooms, a dining room with all-day restaurant-style service, and special meal plans for allergies and diabetes, so folks get the food they need when they want it. Residents can use in-house services like laundry, dry cleaning, housekeeping, and telephones, and the staff helps with medication, bathing, dressing, and moving around the building, plus there's support for folks who need help with things like memory loss or Parkinson's disease, and they'll offer services around the facility so nobody feels stuck or alone on their way to activities or meals.

    They've got a range of amenities like a barber and beauty salon, arts and crafts room, a game room, chapel, a wellness center, and a courtyard with a garden and walking paths, and there's always something going on, like movie nights, social activities, community gatherings, and gardening. Ballou Home keeps safety in mind with a 24-hour emergency alert and call system, regular security patrols, and supervision for those who need it, and meal help, scheduled bathroom reminders, and weight management are there for anyone needing extra support. They allow pets, offer massage therapy, provide pharmacy services, and hold both on-site and off-site activities, and residents can attend chapel services or spend quiet time outdoors. The staff puts together personalized care plans, uses individual service assessments, and offers on-site physical therapy, and they also give incontinence care, support for dementia, and help folks who aren't able to get around easily. There's a focus on keeping seniors comfortable and engaged, with common areas inside and out, all-day snacks, and private dining rooms for special occasions or gatherings. Ballou Home works as a continuing-care community so people can get independent living, assisted living, or nursing care as their needs change, and the facility supports both healthcare and rehab services, so residents get help when they need it, whether for general health or short-term recovery.

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