The Marsh at North Charleston

    4550 Great Oak Dr, North Charleston, SC, 29418
    4.0 · 4 reviews
    • Assisted living
    AnonymousLoved one of resident
    2.0

    Compassionate caregivers, but management failures

    My husband died while in this facility. The direct care staff were kind, experienced, and treated residents with respect - they comforted our family - but I encountered safety and cleanliness failures (phone stolen, urine-stained bedding, overflowing laundry) and an unresponsive executive director who never returned calls; the warm sign-up pitch felt misleading. In short: compassionate caregivers, but serious management and operations problems.

    Pricing

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    Amenities

    4.00 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      3.7
    • Meals

      4.0
    • Amenities

      4.0
    • Value

      4.0

    Location

    Map showing location of The Marsh at North Charleston

    About The Marsh at North Charleston

    The Marsh at North Charleston is a one-level assisted living community designed for seniors who need help with daily activities and want a safe place to live, and it's always nice to see they offer long-term care with 70 licensed beds and have both private and companion suite options, so some folks can choose more privacy if that's what they want, and you know, every room there has a private bathroom, cable TV, air conditioning, and Wi-Fi, with some suites having kitchenettes, which helps make things feel more homey, and you can't forget that the whole building is single-story with an open courtyard, a walking track all around for getting fresh air, and a front porch where folks can rest on rocking chairs, and it's pet friendly too, so seniors can have their animals with them which is always good company. The staff at The Marsh are trained and available for care and emergencies around the clock with a call system, and there's 12 to 16 hours of nursing care every day as well as physician and nursing oversight, which means the health side of things is always covered. The community helps with medication management, bathing, dressing, and other daily care, and if someone needs therapy or a visit from a podiatrist, that's available on-site too, so you don't have to worry about finding those services elsewhere, and for people needing a short stay or some respite care, there are options for that as well, which could help families out in a pinch. Meals are made fresh there by a chef, served restaurant-style, and they do pay attention to diets for things like diabetes or allergies, and all-day dining is another nice touch people seem to like, and if someone wants southern-style cooking, they offer that along with plenty of snacks, all guided by a dietician so the food stays healthy. Residents get weekly housekeeping, personal laundry, linen services, and move-in help, while transportation is on hand for outings or errands and there's plenty of parking if families visit. When it comes to staying active or involved, The Marsh has a busy calendar full of activities, games, wellness programs, and social events including regular outings and community outreach, and you'll find a movie theater, library, game and activity rooms, fitness area, craft and hobby spaces, plus music and arts programs, and plenty of outdoor spots for gardening or walking, and it even has a beauty salon and barber shop for haircuts and grooming. The facility is licensed as a Community Residential Care Facility and doesn't take Medicare, but it does have state or local licensing and inspections, usually by the Department of Aging or Veterans' Services, so there's another bit of oversight in place. Overall, The Marsh at North Charleston is set up to help seniors keep some independence, with support and comfort, community activities, and safety features like an emergency alert system, 24-hour supervision, and secured entrances, which in the end adds up to a place where folks can feel at home while getting the help they need.

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