Golden LivingCenter - Bella Vista

    302 St Cloud St, Rapid City, SD, 57701
    2.2 · 6 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Poor care, unsafe, staff dismissive

    I was disappointed and worried by my experience. Staff attitudes were poor and dismissive of family emergencies; call bells were often ignored, nurses were inconsistent (even arguing), and privacy was breached by staff discussing residents. Safety and hygiene were unacceptable - a lift sling missing buckles, a resident fall with a hip fracture, scabies concerns, staff appearance issues, and the building felt old and run-down. Management seemed absent and the home clearly short-staffed and undertrained (memory care needs work). The bright spot was therapy - the therapists were caring and communicative - and CNAs were good; I felt the only safe option was to hire a private nurse.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.17 · 6 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.5
    • Staff

      2.5
    • Meals

      2.2
    • Amenities

      2.0
    • Value

      2.2

    Location

    Map showing location of Golden LivingCenter - Bella Vista

    About Golden LivingCenter - Bella Vista

    Golden LivingCenter - Bella Vista sits on St. Cloud Street in Rapid City, SD, offering a wide range of senior care, so when folks move in they can find support with daily living, memory care, skilled nursing, and long-term care, and the place gives options like studio and one-bedroom apartments, where prices start at $3,865 for a studio and $5,330 for a one-bedroom, and the rooms come with things people expect such as private bathrooms, air conditioning, cable TV, kitchenettes, Wi-Fi, and phone, and if someone needs more medical help, the staff, which includes RNs, LPNs, and CNAs, is around 24 hours a day, ready to help with health problems, incontinence, wound care, or just getting dressed, taking medicine, and having meals sent up, with nutritious restaurant-style dining planned by chefs, and the home supports people who deal with memory troubles like Alzheimer's disease with a secure area, special programs, trained staff, and memory activities that try to keep everybody safe and engaged, and families can get involved in meetings with resident and family councils, which help everyone stay connected and informed. The community stays busy, since there are things like daily activities, outdoor gardens, wellness centers, an on-site salon, fitness rooms, computer centers, libraries, gaming rooms, and lots of communal spaces where folks can sit together or relax in the garden, and day trips and activities, even some planned by residents, are frequent so there's always something to do. Besides the assisted living and memory care, the facility gives home health care, hospice, non-medical home care, and adult day services, and because the building stays fully sprinklered and safely organized, with transportation for trips, detailed medication management, and help coordinating move-ins, it provides a safe and practical environment, and while it doesn't call itself a continuing care retirement community or tie to a hospital, it does hold Medicare and Medicaid certification, so more people can pay for care. With 70 certified beds and usually around 69 residents, Golden LivingCenter - Bella Vista keeps a steady occupancy rate and was named as one of the top-rated senior care providers, winning a few Best of Senior Living awards, and people tend to give it good ratings, with a review score of 8.5, and if someone wants to check on specific services or floor plans, the counselor on staff can help with those details. The place also puts effort into health with high flu and pneumonia vaccination rates, and they have caregiver training like courses in dementia care, home care, and Medicaid, so the staff keeps up to date. In short, it's a for-profit senior living center managed by a larger company, not located in a hospital, but with quite a few ways to care for older adults as needs change.

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