Avantara Norton

    3600 S Norton Ave, Sioux Falls, SD, 57105
    2.6 · 49 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    1.0

    Understaffed, disorganized, unsanitary, unsafe care

    I had mixed experiences: some therapists, nurses, and CNAs were kind, skilled, and helped with rehab and meals. But the facility is severely understaffed and disorganized-long call-light waits, medication delays, missed/cold meals, urine smells, and dirty areas. I saw unsafe care (falls, delayed help, infection risk) and unresponsive management. Despite pockets of excellent staff and therapy, my overall impression was very negative and I would not recommend living here.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.55 · 49 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      2.7
    • Meals

      2.6
    • Amenities

      2.0
    • Value

      1.0

    Location

    Map showing location of Avantara Norton

    About Avantara Norton

    Avantara Norton, located at 3600 S Norton Ave in Sioux Falls, is a skilled nursing facility and rehabilitation center that provides both long-term care and recovery services for those who need it after being in the hospital, and while the place isn't taking new patients right now, and there's no information about fax, office hours, or other languages besides English-which is what the staff speaks-it's known for a range of therapies and medical services aimed at helping people regain their strength and independence, and the building itself feels calm and peaceful, designed so folks can relax and focus on getting better, and when you look around, you'll see comfortable spaces and special areas for people needing memory care or support for dementia, and you'll find staff there every day, offering care whether someone needs physical, occupational, or speech therapies, or more specialized help like orthopedic rehab for those getting over a surgery, cardiac care for folks recovering from heart problems, oncology care for people dealing with cancer, advanced wound care using all kinds of modern treatments, or support for lung disease and stroke recovery, with each guest receiving a plan tailored to their needs, plus special equipment and therapy spaces right on-site for added convenience, and on top of that, the place features supportive environments for family caregivers, making it part of Sioux Falls' resources for long-term living and recovery, and though information on office hours or specialties isn't available, and you won't find information about languages besides English, the center focuses on skilled nursing, therapy, and personal plans that adjust as needs change, and it tries to help people recover, feel secure, and rest in a soothing space.

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