Rainbow Rehab and Healthcare

    8119 Memphis Arlington Rd, Bartlett, TN, 38133
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Compassionate rehab but staffing issues

    I felt my loved one was generally well cared for - staff were friendly, caring and professional, therapy was effective, and the building and grounds were clean with secure check-in. However, I noticed worrying inconsistencies: understaffing, slow call-light responses, missed meds, laundry/label mixups and occasional odors or safety lapses. Overall I appreciate the compassion and rehab outcomes but would want clearer communication and more reliable nursing coverage.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.20 · 221 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      4.1
    • Meals

      3.6
    • Amenities

      3.8
    • Value

      1.0

    Location

    Map showing location of Rainbow Rehab and Healthcare

    About Rainbow Rehab and Healthcare

    Rainbow Rehab and Healthcare sits at 8119 Memphis Arlington Rd in Bartlett and functions as a for-profit nursing home with room for 115 residents though it usually gets about 103 people per day, and it's managed by several groups including Northpoint Regional LLC and Prestige Administrative Services, with ownership falling under B&Y Healthcare S Corp, Cody Healthcare S Corp, and a couple trusts, so things do get a bit complex when it comes to who owns and runs it, but the main thing is they focus on healthcare and rehabilitation, which means you'll find long-term skilled nursing care as well as short-term rehab if someone's been through surgery, a heart attack, or a stroke and needs to get back on their feet, and if you need physical, occupational, or speech therapy, staff here can work with you on those, all with a wound care nurse helping out and therapy staff leading programs to motivate you with goals and activities like bingo, crafts, and music, and you'll even find church involvement with the Gray's Creek Church which helps with their nursing home outreach. Folks can get help with medication management, personal laundry, cleaning, and meal services, which means you get three meals a day in a restaurant-style dining room, plus the place offers other touches like a beauty barber, billiards room, game room, movie theater, and a courtyard for some fresh air, and they try to make rooms comfortable, so there's cable TV, emergency call systems, private baths, and you can personalize your spot a bit. There's memory care, too, for folks who need that extra level of support, and if you need to get out for a doctor's appointment or shopping, they handle transportation. Internet and Wi-Fi are available, and the location is near medical services. Staff includes admissions coordinators, licensed practical nurses, CNAs, and social services workers, trying to meet every kind of need, but like any place, it's got areas to work on, which you can tell from their June 2022 inspection showing seven deficiencies-one about infection control, one on nutrition since they had trouble keeping up with food handling rules, and another about making sure residents have a safe, clean, and homelike space. They're affiliated with membership services and events to support long-term care professionals, and they take part in education programs and conventions, and even help with CNA training to keep staff ready. Rainbow Rehab and Healthcare's also part of bigger networks like Prestige Administrative Services and offers a place to find vendors and other facilities, so it's a full operation, though it's good to keep an eye on their state inspection results, as no place gets everything right, but they're set up to provide day-to-day care and help people work on getting stronger and more independent.

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