Collierville Nursing and Rehabilitation

Collierville Nursing and Rehabilitation sits in a historic former hotel on 490 W. Poplar, Collierville, TN 38017, where it offers nursing home and memory care services for people who need a lot of nursing support or rehabilitation between hospital and home, and it's the kind of place where people can get help with daily care, skilled nursing, therapy, or memory concerns in a setting that's both warm and comfortable, and you'll see that they try to make things feel homelike and include family in resident care, with services handled by their in-house team without using any outside staffing agencies, and that means the same caring staff serves residents every day. The facility has 124 licensed beds in roomy quarters, and 114 of those beds are certified, with 124 professional staff members working under administrator Kay Alexander, who lead efforts that focus on personal attention, respect, and dignity for each resident, and families often notice the well-maintained, beautifully landscaped grounds and large common areas inside where you can relax or join activities. The facility runs as a for-profit limited liability company managed by Clearview Healthcare Management Tn Llc since December 2021, with ownership equally shared by Simcha Hyman and Naftali Zanziper. Residents get skilled nursing, intermediate care for those who are very frail, physical, occupational, and speech therapy, as well as memory care for those with cognitive needs, along with palliative and hospice care, respite care, medication management, and nutrition services, and they make a point to keep amenities comfortable and rehabilitation-focused, like dedicated therapy spaces and rooms set up to meet health needs, plus some training programs for CNAs on-site. There's a sense of routine in daily care, with about 3.36 nurse hours per resident per day, though the nurse turnover rate is high at 64.4%, and while the team is committed to compassionate care, there have been challenges, as reports show 33 total deficiencies, including two infection-related ones and issues with pharmacy services-like gradual dose reduction and correct use of psychotropic medicines-and sometimes delays in getting lab tests done, and the most recent inspection was late, not within the usual 9 to 15 month cycle, with at least one fine paid and one payment suspension in the record, and some of these things show that while staff strive for high standards, there's always room for improvement. Clearview Healthcare, as the management group, has set up community events and tries to keep the atmosphere active and engaging, always aiming to keep every resident's comfort and well-being a priority. Most families mention a caring team and positive environment in their comments, with a 3.3 average rating over 20 reviews-so experiences may vary depending on needs and expectations, but you'll see a sincere effort here to provide a safe, supported space for seniors who need skilled nursing or recovery after a hospital stay.