Pricing ranges from
    $4,243 – 5,515/month

    Ciel of Collierville

    1633 E Winchester Blvd, Collierville, TN, 38017
    3.8 · 60 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    3.0

    Beautiful facility but inconsistent care

    My mom loves the beautiful, brand-new community - friendly, caring staff, a standout Activities Director, engaging programs, and a lovely dining room and salon. That said, care and operations are inconsistent: housekeeping and laundry are often delayed (linens/depends left, rooms smelling), dietary restrictions ignored, meals sometimes cold or bland, and I've seen medication errors and missed doses. Staff turnover, poor shift communication, and lack of dementia training are real problems, and management too often gives lip service instead of resolving complaints. It's a gorgeous, well-equipped place with many passionate caregivers, but until leadership fixes staffing, training, and basic housekeeping/medication processes, I'd recommend it only cautiously.

    Pricing

    $4,243+/moSemi-privateAssisted Living
    $5,091+/mo1 BedroomAssisted Living
    $5,515+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.80 · 60 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.8
    • Meals

      3.1
    • Amenities

      4.4
    • Value

      2.9

    Location

    Map showing location of Ciel of Collierville

    About Ciel of Collierville

    Ciel of Collierville sits in a quiet, quaint spot in Collierville, Tennessee, right in the Memphis area, and when you drive up you'll notice the well-kept, landscaped grounds with a tiered fountain and a covered entryway that really stands out. The building has two stories and when you walk inside you'll see cozy fireplaces, bookshelves, comfortable leather chairs, and round tables with sage green tablecloths-it feels homey but also a bit fancy, and there's artwork on the walls and elegant dining rooms with fresh flowers. Apartments come in studio, one-bedroom, or two-bedroom sizes, with some of them having private patios with outdoor seating, and all of them have modern layouts with bedroom areas, living areas, kitchens or kitchenettes, bathrooms with walk-in showers, and plenty of closet space for storage.

    Ciel of Collierville provides several levels of care including independent living for active seniors, assisted living for those needing help with things like bathing, dressing, or medication reminders, and residential care homes for seniors needing live-in support. The Connections by Ciel memory care program takes care of people with Alzheimer's disease or dementia, offering a safe, nurturing place with staff trained for those needs, along with chef-prepared meals and specialized therapies, plus the fall detection and prevention system called SafelyYou for extra safety. There are also home care services that send trained aides to a resident's own home for help with non-medical care and companionship.

    People here get personalized care based on their routines and changing needs, so if someone needs a little extra help as time goes on, the care team adjusts what they do to help them feel secure and comfortable. There's 24/7 support from caregivers and nursing if needed, along with on-call services for help any time. The staff puts a lot of effort into fostering a sense of kinship among residents, with lots of thoughtfully planned activities happening all through the week-things like fitness and recreation, movie nights in the theater with plush reclining chairs and a big screen, and events that create a lively atmosphere. There's the Blue Sky Experience, which is meant to help residents connect with others and find inspiration every day, and tools like the LifeLoop platform let residents and families keep track of what's happening in the community.

    For meals, Ciel of Collierville serves nutritious food that's made with quality ingredients, aiming for taste as well as health, and the dining areas are comfortable for socializing. Amenities for comfort include housekeeping, laundry, transportation services, high-speed Wi-Fi, and easy pet access since the place allows pets, which many seniors appreciate. The whole environment is designed to support aging in place, with safety features like handicap accessibility and curated programs to enrich senior living, and apartments are set up so residents can bring overnight guests to visit and spend time together, which supports both family connections and friendships.

    The staff offers information about veteran benefits and has resources and blogs for families who want to learn more about senior care and healthy aging, and they work to maintain a safe, comfortable, and supportive environment where seniors can enjoy a social lifestyle while still having all the help they may need close by. Ciel of Collierville stands out for its unique name, calm setting, and strong focus on individual care, bringing together several living options so seniors can feel confident and cared for as their needs change.

    People often ask...

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