Cordova Wellness & Rehabilitation Center

    955 N Germantown Pkwy, Cordova, TN, 38018
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Inconsistent care despite helpful staff

    I had a mixed experience. The facility is clean, welcoming and many staff - admissions, nurses, CNAs and therapists - were friendly, professional and helpful; rehab and therapy made real progress and my loved one seemed well cared for at times. But care was inconsistent: poor communication and responsiveness, missed meds/meals, hygiene and wound/bedsores concerns, lost clothing and occasional neglect/safety lapses were reported. Overall, parts were excellent but serious reliability and management issues mean I would proceed with caution.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.22 · 101 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      4.1
    • Meals

      2.3
    • Amenities

      4.2
    • Value

      1.0

    Location

    Map showing location of Cordova Wellness & Rehabilitation Center

    About Cordova Wellness & Rehabilitation Center

    Cordova Wellness & Rehabilitation Center, sitting at 955 N Germantown Parkway in Cordova, Tennessee, offers both short-term rehabilitation and long-term skilled care for seniors, and the place takes care of about 172 residents each day in a building with 240 licensed beds, so there are private suites and semi-private rooms along with some special veteran suites. People come here for help with physical, occupational, and speech therapies, and folks with memory troubles like Alzheimer's disease or dementia have a memory care unit with specially planned dementia activities, which is something the staff keeps an eye on. The center also provides wound care, diabetes management, pain management, postacute services, intravenous and infusion therapies, and handles in-house dialysis for people who need that without having to go somewhere else. There's a skilled rehab unit and a Physical Medicine and Rehabilitation Clinic run by a team of doctors, nurses, specialists, nutritionists, dietitians, and social workers, and the veteran suites and dialysis services show they've tried to address a range of health concerns. Residents have access to the basics like housekeeping, personal care, and money management services, and those needing nursing support will find that as well. Nutrition is available through dining amenities, but past inspections did note some problems meeting dietary standards and getting food from proper sources, and those same records show issues with activities of daily living and infection control, so the center has needed to fix care quality problems more than once. Life isn't just medical-games, gatherings, field trips, exercise, and a life enrichment program happen on a regular basis, and people use iPads, enjoy cable TV, WiFi, and spend time in the courtyard or at the beauty shop. Cordova Wellness & Rehabilitation Center runs under Ahava Healthcare, follows federal standards for nursing home care, and is accredited by the Joint Commission, but inspection reports show that sometimes checks have gone past the usual 9-to-15-month intervals. Staff all speak English, and for those working here, there are chances for advancement, an employee engagement program, and benefits like health, dental, vision, life insurance, flexible spending accounts, paid time off, daily pay, low-cost insurance, and a 401k match. The center serves people with a mix of medical needs and tries to provide activities and support, but the inspection documentation shows that families may want to ask about the latest care quality measures and what steps are being taken to address any past issues.

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