Covington Post Acute

    765 Bert Johnston Ave, Covington, TN, 38019
    3.5 · 20 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Good care, serious safety concerns

    I have mixed feelings. The building was very clean, the food and activities were excellent, and personable staff (Ms. Krissy and the rehab team/Renita in particular) helped my parent regain mobility and receive top-notch therapy. But I also saw worrying safety and management problems - money-driven leadership, medication errors, lost clothes, poor hygiene, and reports/instances of neglect and assault - which left me disgusted. Good care in places, but serious concerns mean I can't fully recommend without caution.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.55 · 20 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.1
    • Meals

      4.0
    • Amenities

      3.5
    • Value

      1.0

    Location

    Map showing location of Covington Post Acute

    About Covington Post Acute

    Covington Post Acute serves as a skilled nursing and rehabilitation center with 98 certified beds and an average of 76 residents each day, and while the facility offers a range of services like long-term care, assisted living, memory care, hospice, and outpatient rehab, you'll also find adult day services, home care, and Medicare-certified home health care provided under the same roof, and that makes it possible for residents to move between levels of care when their needs change, so some folks might get therapy after a hospital stay and then move into long-term care or return home with support services, and they've been offering these services to the community for several years now with a team of skilled healthcare professionals and therapists providing 24-hour care, so residents receive physical, occupational, or speech therapy-including programs for people who've had strokes, brain injuries, or problems swallowing-and they focus on wound care, IV therapy, medication management, and help with daily life activities like bathing or dressing depending on what each resident needs, and you'll also see specialty care for folks with conditions like septicemia, COPD, pneumonia, acute neurologic issues, cognitive impairments, and people needing mechanically altered diets because of swallowing problems get that care as well, but there are reported areas needing improvement-past inspection reports note deficiencies in infection control, dietary practices, and keeping the environment safe and comfortable, and people online have left reviews ranging from very negative to very positive, sometimes mentioning serious allegations such as patient abuse and concerns about pressure ulcers or urinary tract infections, with some residents even returning to the hospital within two days of discharge for those reasons, and external health outcome records keep track of measures like re-hospitalizations, mortality, and reported abuse, and nurse staffing aims for 3.65 hours per resident per day, but the nurse turnover rate sits at 32%, so you might see new faces on the care team every so often, but management by Links Healthcare Group, Curtis Rodriguez, Toby Tilford, Mohamad Moughrabieh, and Renita Moore oversees operations, and the facility provides sunny rooms, cozy common spaces, activity rooms with daily activities, and outdoor courtyards for walks or private gatherings, and people notice a welcoming environment with open visiting hours, salon and barber services, and private rooms for special occasions, and Covington Post Acute stays open Monday through Friday from 8:00 AM to 5:00 PM, and while the staff emphasize compassionate, patient-centered care, ongoing state inspections and review systems continue to point out the need for improvement in certain areas.

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