Dover Care Center

Dover Care Center sits under the ownership of Medical Rehabilitation Centers, LLC, and has ties with Lexington Health Management, with Walter Watts leading management since February 2023, and the facility is part of Exceptional Living Centers, offering nursing and long-term care as a skilled nursing facility. The Center has 88 certified beds and provides residents with various care types like short-term rehabilitation, long-term chronic care, and hospice care, ensuring round-the-clock supervision and a team that includes certified nurses, licensed medical staff, nursing assistants, and physical therapists focused on individual care. Dover Care Center uses unique names for different services and facilities, and gives residents both private and shared rooms, with private bathrooms, air-conditioning, and options for fully furnished accommodations, while also supplying telephone, internet, cable, and Wi-Fi alongside a 24-hour emergency call system. Residents can expect housekeeping, linen services, meal preparation, medication management, daily activities, help with personal care, mobility support, and transport arrangements for medical visits. The center features post-surgery recovery services, daily recreational activities, and specialized therapy programs-physical, occupational, and speech therapy-tailored for recovery, improved independence, and managing complex medical issues like post-acute respiratory and cardiac needs. Its comprehensive clinical team provides 3.32 nurse hours per resident per day, which is a bit less than the state's average of 3.9 hours, and the nurse turnover rate stands at 47.5%, which is slightly under the state mean. Dover Care Center has short-stay rehab suites with amenities like flat-screen TVs and state-of-the-art therapy equipment, and has structured daily activity plans to encourage engagement and well-being. The facility does have a history of cited deficiencies-15 most recently-including failures to report suspected abuse, neglect, or theft on time, slow response to violations, infection control problems, and safety concerns, with at least one inspection showing a deficiency in infection prevention, and standard inspections have faced delays, with none done in over two years despite rules recommending reviews every 9 to 15 months. Dover Care Center says it puts effort into a culture of caring, aiming for a safe environment with protected areas to help prevent wandering, and works to give each resident a supportive place and a sense of dignity, with personalized care plans and staff trained to respond to changing medical needs. The center holds both Medicare and Medicaid certification and strives to support comfort and safety in simple, homelike surroundings for people with a range of medical and daily living needs.