Creekside Center for Rehabilitation & Healing

    306 W Due West Ave, Madison, TN, 37115
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Warm staff, clean facility, inconsistent

    I had a mixed experience. I found the staff-therapists, nurses, aides and concierge-warm, skilled and genuinely caring; the facility was clean and therapy helped me recover. But meals were often cold or missed, nurse-call/med responses and discharge communication were sometimes slow or inconsistent, and management/administration felt uneven with occasional serious lapses, so I'd be cautious.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.00 · 247 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      4.0
    • Meals

      2.8
    • Amenities

      3.1
    • Value

      1.0

    Location

    Map showing location of Creekside Center for Rehabilitation & Healing

    About Creekside Center for Rehabilitation & Healing

    Creekside Center for Rehabilitation & Healing sits at 306 W Due West Ave. in Nashville, Tennessee, and operates as a nursing home with 139 certified beds, usually caring for around 131 residents each day, and what you get there is a place that tries to balance helping with health and making people feel comfortable, because they offer both short-term and long-term care for those who really need a skilled team to handle complicated needs, especially after a hospital stay. The staff provides a range of help, from physical, occupational, and speech therapy up to seven days a week in gym areas that are big and have a bunch of new training equipment, and there are some unique things like an amputee rehabilitation program, pulmonary and ventilator care, wound care, special care for joint replacements, and even adult day services at their Middle Island East and West programs, which isn't all that common. Residents can get care plans shaped around exactly what they need, whether that's recovering from surgery, getting subacute care, or needing longer-term help like intermediate nursing for the really frail, and the whole place aims to help people return home safely if they're able because that's always better when possible.

    The center says it works on keeping things well-coordinated and personal as much as possible, and teachers run CNA training programs for new nursing assistants, while the staff spends about 3.87 nurse hours per resident each day, which is just a little below the state average. They've been reported for eight deficiencies, including ones about respect, a safe and homelike environment, and making sure care plans get updated on time, plus they have rules in place to help stop infections from spreading, and you can read full inspection reports if you want to look deeper into any problems. With a nurse turnover rate at 55.4%, some folks come and go more than at typical state facilities, but many of the workers do try to form a close-knit group, creating a pretty warm environment, and the center keeps looking for ways to do things better-updating programs and renovating spaces when they can.

    Under the Carerite Centers umbrella, Creekside has been changing and adding services over time, and they offer amenities like suites, a concierge experience, and different dining options that some residents appreciate, especially if they're looking for a bit more comfort alongside their care. The place seems to focus the most on rehabilitation-especially for orthopedic injuries, wound care, and amputee care-and they provide some specialized technology like Accelerated Care Plus for rehab, always hoping residents can get back on their feet faster if they're able. Folks mention feeling like it's a revitalizing place for short stays, but like any big facility, it does have some reported issues, mostly around cleanliness and respecting individual property, so it's wise for families to visit and check it out themselves. Creekside shows an overall rating of 4.3 from 81 reviews, which means a lot of people have had a good experience, even if there are a few bumps now and then, and while the building suffered a server connection error and some virtual resources might not be available right now, the main services are in place, and the team keeps working to meet the various health and comfort needs of their residents.

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