Parkway H & R

    200 South Pkwy W, Memphis, TN, 38109
    2.8 · 15 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Supportive staff, serious safety concerns

    My experience was mixed. The admissions director and many staff were gracious, engaged, easy to talk to, and responsive in a crisis - the place can feel calm and supportive. However I also witnessed serious safety issues: infrequent checks, ignored urgent calls, missed meds and a chaotic release/pharmacy process, and residents sometimes went without food; I'm very concerned for my mother and would advise anyone to check thoroughly before choosing this place.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    2.80 · 15 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.2
    • Staff

      4.0
    • Meals

      1.0
    • Amenities

      2.8
    • Value

      2.8

    Location

    Map showing location of Parkway H & R

    About Parkway H & R

    Parkway Health and Rehabilitation Center sits at 200 S. Parkway W., Memphis, TN 38109, and is part of a healthcare network that runs several facilities and follows a strict code of conduct. The center provides skilled nursing, rehabilitation, assisted living, memory care, home care, and respite care, which means folks can get about any level of help they need, whether for a short stay or for the long term, and they've got professionals always around for both medical care and general support. Residents get a personal care plan from a team that includes nurses, therapists, dietary staff, social workers, and activity directors, so plans fit each person and what they need in daily life, whether help with bathing, dressing, medication, or getting to appointments.

    Rooms have kitchenettes and come with cable TV, WiFi, telephones, and regular housekeeping, plus a 24-hour call system for emergencies, and meals can be customized for special diets, including those for diabetes. The community holds scheduled activities every day, and they've got group events to help residents stay social and engaged with the world around them, and there are inviting common areas, dining rooms, outdoor gardens, and spaces for activities, so people aren't just stuck in their rooms. Transportation gets arranged for medical appointments and errands, which can make things easier for residents who aren't driving anymore, and there's move-in help for new folks so the process doesn't feel so overwhelming.

    Families and residents can ask staff about the daily therapy and activities program, which focuses on building up strength and mobility, and the staff try to make the place feel more comfortable than what many would think of when they hear the words "nursing home." Emergency room (ER) care and wait time information are available across multiple connected locations, which include area hospitals serving both adults and children, and facilities span several regional names like DeSoto, Crittenden, Golden Triangle, and others. Virtual tours, admissions help, and a detailed website offer plenty of information for prospective residents, and for anyone who wants to talk things through there's always a healthcare professional ready to explain the options.

    The goal at Parkway Health and Rehabilitation Center is to maintain high standards of care and support, helping residents feel safe, respected, and as independent as possible, and the mix of assisted living, independent living with amenities, and memory care gives people and their families some peace of mind that needs will be met as circumstances change. Staff try to see residents as individuals, and work hard to bring a sense of renewal and comfort by offering recreational activities and reliable healthcare every day.

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