Douglas Health and Rehabilitation

    2084 W Main St, Milan, TN, 38358
    3.7 · 6 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Warm community, troubling staff behavior

    I love the warm, home-away-from-home feel here - compassionate, devoted staff, lovely residents, inspirational Bible studies, and a supportive community that truly helped through COVID. That said, I've also witnessed worrying unprofessional behavior: bullying, rude or insensitive staff, poor management communication (I was hung up on when requesting a supervisor), and an inappropriate medication suggestion involving a minor - serious issues that need fixing.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.67 · 6 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.0
    • Meals

      3.7
    • Amenities

      3.7
    • Value

      3.7

    Location

    Map showing location of Douglas Health and Rehabilitation

    About Douglas Health and Rehabilitation

    Douglas Health and Rehabilitation sits in Milan, Tennessee, providing a range of senior care options in a home-like setting, and the facility helps with daily activities like bathing, dressing, eating, and getting around, with staff offering 12 to 16 hours of nursing each day and 24-hour supervision by a physician, plus a 24-hour call system for safety, which is important because some residents have limited mobility and need non-ambulatory care or skilled nursing, and there's help with medication management too. The nursing home provides rehabilitation services to help people recover their strength and wellness, and it works with local partners such as Jackson Madison Hospital and Integrity Clinical Research, so residents have good access to nearby medical expertise when needed. There's a focus on plans that fit each person's needs and support for those who need help, whether it's long-term care, memory care, independent living, assisted living, or even home care, and families can turn to respite services for short stays.

    Meals are prepared on-site by a professional chef, and the kitchen accommodates special diets like for people with allergies or diabetes, which can be a comfort, and the rooms are all studios with private bathrooms, plus convenient things like cable TV, Wi-Fi, telephone, air conditioning, and even kitchenettes, with rooms coming furnished. For community life, residents gather for movie nights, outdoor events, and activities in the library, fitness room, activity room, arts and crafts area, and game room, and folks enjoy the theater, music programs, spa, outdoor walking paths, and a garden, which are nice for relaxing or socializing, since the community runs programs and events, and some activities are even led by the residents themselves, helping everyone feel included. It provides fitness, wellness spaces, and laundry, housekeeping, meal service, parking, and transportation, plus support for moving in, so daily routines can feel smooth.

    Douglas Health and Rehabilitation is federally approved for both Medicare and Medicaid, is listed as a nursing home on A Place for Mom, and while the facility has a 1-star rating from the Centers for Medicare & Medicaid Services (CMS), it sits second out of three nursing homes rated in Milan, earning a community score of 8.4 out of 10, and though there aren't any reviews or awards so far, the facility does have a brochure for more details and an option to talk to a senior living advisor if more guidance is wanted. Its long-term care services aim to give elderly residents a supportive environment where they can regain their independence and feel comfortable as they age.

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