Signature HealthCARE of Monteagle Rehab & Wellness Center

    26 2nd St, Monteagle, TN, 37356
    4.5 · 48 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Caring staff, fatal safety failures

    I want to acknowledge the overwhelmingly caring, hardworking staff, excellent therapy team, visible new leadership (Jamie and Coleen), and the fresh renovations that give the place a family-like, patient-centered feel. I'm grateful for many individuals who went above and beyond - helpful CNAs, nurses, therapists and office staff who treated us like family. That said, I experienced serious safety and records failures: my mother was murdered while there, medical records were not provided within 30 days, and I believe Tennessee record laws were violated. I also encountered issues with cleanliness, missing items, rude/unprofessional behavior from a few staff, and food I didn't like. Overall I appreciate the caring team and improvements, but due to the safety/records concerns I strongly urge caution before entrusting a loved one.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.48 · 48 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.7
    • Meals

      3.8
    • Amenities

      4.5
    • Value

      1.0

    Location

    Map showing location of Signature HealthCARE of Monteagle Rehab & Wellness Center

    About Signature HealthCARE of Monteagle Rehab & Wellness Center

    Signature HealthCARE of Monteagle Rehab & Wellness Center sits at 26 2nd Street in Monteagle, Tennessee, and has room for up to 150 residents, offering skilled nursing, assisted living, independent living, memory care, and rehabilitation all under one roof, and you'll find studio room layouts and options for furnished or private rooms that include cable TV, air conditioning, Wi-Fi, kitchenettes, and private bathrooms, with some rooms for more advanced needs and others for longer stays, while there's always help with things like bathing, dressing, medication, and moving around for those who need it. The nursing staff gives direct care for 12 to 16 hours a day, but a 24-hour call system lets someone get help day or night, and the team provides both short-term rehab and long-term care, including special support for residents with memory loss or trouble moving.

    Staff at the center speak English and focus on providing care in a nurturing way, and the setting encourages recovery and health, with a wellness program built right into the daily routine, and residents can access physical therapy, occupational therapy, speech therapy, and respiratory therapy as needed, getting care that fits each person's plan. Meals come from a professional chef and you can expect a dining room with restaurant-style service, all-day menus, options for allergies or diabetes, and even special diets if needed, so everyone can find something to eat safely and in good company.

    The building itself has activity rooms, a library, a game room, an arts room, a fitness center, spa and wellness rooms, and even space for outdoor activity with walking paths, a garden, and green areas where residents can spend time. There's a schedule of events with games, arts, music, movie nights, and activities run by both staff and residents themselves, plus family support and community-sponsored gatherings, which seems to help keep things lively, and the staff offers help with housekeeping, laundry, and transportation, making life easier for folks living there. Safety gets some attention, too, as the center has emergency alert systems and a secure environment, while care navigation teams help coordinate a resident's needs and family support.

    Residents use Medicare or Medicaid for payment, and the center also offers counseling to help families understand their options, and the facility gets a 3-star rating from the Centers for Medicare & Medicaid Services and a community rating of 9.8 out of 10, which stands out in the area, though no place is perfect. Signature HealthCARE of Monteagle focuses on dignity and a resident-centered approach, providing programs meant to help improve life for people of different backgrounds and needs, and they try to include spiritual and emotional care for those who want it. There's a memory care unit for people with memory or cognitive problems, and extra attention gets paid to those with trouble moving around, so they don't feel left out or put at risk. The center's part of the larger Signature HealthCARE network, promising a level of consistency and access to other services as needed, and staff try to keep the atmosphere welcoming and supportive, designing most programs to fit a range of cultural backgrounds and lifestyles. There are also special features like a family messaging system, move-in help, and discounts or coupons for some new members, aiming to make the move as smooth as possible for residents and their families, and while every resident's experience is unique, overall the center works to combine healthcare, daily care, recovery opportunities, and community life in one place.

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