Signature HealthCARE of Portland Rehab & Wellness Center

    215 Highland Cir Dr, Portland, TN, 37148
    4.4 · 77 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    5.0

    Compassionate clean professional warm welcoming

    I placed my mom at Signature at Portland and have been impressed - the staff (nurses, CNAs, therapy, housekeeping and leadership) are genuinely caring, compassionate, and work well as a team; the facility is bright, clean, activity-filled, and rehab helped her regain strength. Communication and transitions were smooth, families feel welcomed, and despite occasional staffing hiccups I've found this to be a warm, professional place I highly recommend.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.35 · 77 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.5
    • Meals

      4.0
    • Amenities

      3.7
    • Value

      4.4

    Location

    Map showing location of Signature HealthCARE of Portland Rehab & Wellness Center

    About Signature HealthCARE of Portland Rehab & Wellness Center

    Signature HealthCARE of Portland Rehab & Wellness Center, managed by Mrs. Janet Pulley, Administrator, runs at all hours every day in Portland, Tennessee, and offers 112 certified beds for people needing different levels of support, like assisted living, memory care, skilled nursing, and long-term care, and people can get everything from basic help with daily needs to advanced rehabilitation and wellness services, including physical, occupational, and speech therapy, wound care, and respiratory therapy, plus they've got activities and social programs so residents try to enjoy life and feel included no matter their age or health. The facility's focus is on personalizing care, so people can get what matters most for them and their families, offering things like patient and family education, interfaith spirituality programs for all sorts of backgrounds, and specialized memory care for those who need it. The care team strives to combine good medical practices with a way of treating people kindly, using what's called a patient-centered approach, and they encourage everyone to take part in wellness programs, clinical services, and life enrichment so that residents can feel at home.

    Signature HealthCARE of Portland sits within the Signature HealthCARE network and has been under Signature Healthcare LLC since 2012, with Distinct Group Holdings as its direct owner and other indirect owners listed. Residents can choose from various studio room layouts, and amenities aim to help them stay comfortable, safe, and engaged. Even though the community tries to stand out in the local healthcare world and has a high rating of 8.6 out of 10 in some reports, problems have happened-deficiency reports recorded 21 total deficiencies, with recent serious issues about administration, accident prevention, and abuse prevention, all called immediate jeopardy, and after an August 2024 complaint there was a fine of $15,646 and a payment suspension. The facility has a 1-star nursing home rating from the Centers for Medicare & Medicaid Services, and its last standard inspection was over two years ago, which is longer than usual, plus it has a high nurse turnover rate of 54% over 12 months and reported around 3.34 nurse hours per resident per day. This is a for-profit operation, not BBB accredited, and it offers a mix of care that tries to be comprehensive, with an aim to create integrated care networks for better long-term support and continuity. People who live here can take part in spiritual programs, clinical and wellness activities, and family families get support too, and while the mission sounds like it's about revolutionizing health care by focusing on residents first, families should stay aware of past inspection reports and ratings when making decisions.

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