Heartland Health Care Center - Bedford

    2001 Forest Ridge Drive, Bedford, TX, 76021
    2.2 · 10 reviews
    • Assisted living
    • Skilled nursing
    AnonymousCurrent/former resident
    1.0

    Negligent, unsanitary care; some good

    I would not recommend this facility. I experienced inconsistent and often negligent care - staff were indifferent or unresponsive to calls, failed to assist with eating or getting out of bed, wound care and doctor orders were mishandled, and my health declined quickly requiring hospital transfer for a severe UTI. Safety and cleanliness were worrying (roaches, backed-up toilet, room intrusions, privacy breaches), communication and billing were chaotic, and private doctors were blocked from advising staff. That said, the building, meals, therapy, strict COVID precautions, and several truly caring nurses/aides (Nick in particular) were real bright spots.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.20 · 10 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.2
    • Staff

      2.0
    • Meals

      1.8
    • Amenities

      4.0
    • Value

      1.5

    Location

    Map showing location of Heartland Health Care Center - Bedford

    About Heartland Health Care Center - Bedford

    Heartland Health Care Center - Bedford is a senior living community at 2001 Forest Ridge Dr, Bedford, Texas, with 120 beds available for residents needing different levels of care. The center offers assisted living, memory care, independent living, and skilled nursing. Special programs are available for people with Alzheimer's or dementia, and the facility also works with Avalon Memory Care for mental health support. The staff is trained to provide 24-hour care, including medication help, bathing, dressing, and hands-on support with daily tasks. Nurses are on site 24/7 to help with skilled nursing services, IV therapy, tracheostomy care, and therapy services through TCU like physical and occupational therapy.

    The community tries to keep residents active and social by offering daily schedules of activities, educational programs, music, and resident-led events, and there are plenty of shared spaces like a game room, library, walking paths, garden, and a spa room. Meals are served in a community dining room with choices that include options for special diets, and a professional chef prepares the food. Residents can choose private rooms that include bathrooms, cable TV, a kitchenette, phone, air conditioning, Wi-Fi, and furnishings, and there are services for housekeeping and laundry. The campus is landscaped and gated, has 24-hour patrol, emergency alert systems, and transportation for trips or appointments, so families find it easy to visit and get support.

    Heartland supports seniors who need home care and hospice too, working with nearby agencies, and offers respite care if caregivers need a break. They have caregiver training programs, including Alzheimer's, dementia, and Medicaid training, along with certification courses and courses for those interested in Residential Assisted Living (RAL). While prices aren't listed, Heartland's aim is to focus on resident safety, comfort, and respect. There's a strong sense of community on the grounds and the staff creates personalized care plans, but one should know the facility has a review score of 1.0 based on a single review, which may be a point for families to look into further. The place emphasizes compassion, respect, ability, and resident rights as core values, offering a wide range of services but does not claim to be perfect.

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