Park Village Healthcare and Rehabilitation

    207 E Parkerville Rd, Desoto, TX, 75115
    4.0 · 78 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Caring rehab but inconsistent staffing

    I felt welcomed from the start - the staff were warm and attentive, the facility was clean and smells pleasant, therapy and meals were strong, and communication was generally good. That said, my experience was mixed: I also encountered inconsistent management and staffing, spotty care (including serious lapses reported by others), and occasional room/cleanliness problems. Overall I'd say it's a caring place with good rehab services, but stay involved and monitor care closely.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.97 · 78 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.2
    • Meals

      4.3
    • Amenities

      3.8
    • Value

      1.5

    Location

    Map showing location of Park Village Healthcare and Rehabilitation

    About Park Village Healthcare and Rehabilitation

    Park Village Healthcare and Rehabilitation is a modern care center with 150 certified beds in spacious private and semi-private rooms, and the grounds are beautifully landscaped, and there's a focus on comfort and safety in a pleasant environment. The facility offers both short-term and long-term care, focusing strongly on all three main types of therapy-physical, occupational, and speech-right in the building, and experienced therapists, skilled occupational therapists, and certified speech pathologists help residents regain strength, mobility, and communication skills. There's a special focus on neurological disorders, lymphedema, and wound care, and the therapy team sometimes uses advanced techniques, including electrical stimulation to help with swallowing problems, and rehab aides and technicians work right alongside the therapists for extra support. Memory care programs are available for people with cognitive challenges, and each care plan is made to fit the person's needs, aiming to support health and well-being in a nurturing setting. All the care is provided by facility staff, not agency workers, and the nurse turnover rate is 75.3%, with about 3.11 nurse hours per resident per day, and the management's been with Thorntree Healthcare, Inc. and Soon Burnam since October 2021, with the company being part of The Ensign Group. Residents have access to nutritious menus, housekeeping, and laundry services, and there's a lineup of programs and activities to encourage staying active and engaged, and all these services come together to offer a place where people can get skilled nursing care and therapy close by. The facility has received several citations over time, including for not providing enough care and help with daily living activities, not offering routine or emergency dental care, and missing an infection prevention and control program, and, as of the March 24, 2025, inspection, there were 8 deficiencies reported-including one related to infection control-and in total there have been 42 cited issues, with 4 related to infections.

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