Franklin Heights Nursing and Rehab Center sits in El Paso, Texas, and has provided skilled nursing and rehabilitation services for several years, and many locals know it for its steady presence. The place offers round-the-clock skilled nursing care plus help with daily tasks, so families know someone's always close by to help residents when needed. There's medication management, wound care, pain management, and tailored support for seniors after surgery or who need stroke, cardiac, or diabetes care. Residents who need memory care have a dedicated support program, and everyone gets a personalized care plan shaped by a team of experienced health professionals. Physical, occupational, and speech therapy get offered regularly, along with a wide range of rehab and long-term care options.
The team cooks meals that meet dietary needs, and there's laundry and housekeeping to keep rooms in good shape. There are also beauty and barber services, which some residents appreciate. Franklin Heights offers many daily activities and religious services to help residents stay engaged, plus respite care for those needing short-term stays. Hospice care's also available. People can expect a compassionate, home-like setting guided by a staff focused on quality and improvement. The facility's certified by Medicare and Medicaid, and long-term care ombudsmen help if residents have complaints.
Families can use the website built on WordPress with text-size controls so it's easier to read, and they can keep up with loved ones' health through online portals. The facility's on Facebook, Twitter, and Instagram for updates. The customer care line handles questions or concerns, and residents or families can use forms or the Care Portal if they want to share something special or need help. Franklin Heights is part of the Creative Solutions in Healthcare family, which some families find reassuring. Amenities like transportation for appointments help with convenience too, and there's a payment portal to manage billing. The place aims to offer steady support and comfort for both short-term recovery and long-term stays.
