Mountain Villa Nursing Center

    2729 Porter Ave, El Paso, TX, 79930
    3.3 · 20 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Compassionate staff systemic problems persist

    I've had wildly mixed experiences. Some caregivers were compassionate, knowledgeable and consistent - the place felt clean, safe and homey at times - but I also saw understaffing, overcrowding, bad odors and roaches, unresponsive nurses/management, missing belongings and what I felt was medical neglect. It's hit-or-miss: excellent staff occasionally, but serious systemic problems that made me hesitate to recommend it without seeing current conditions.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.30 · 20 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      2.8
    • Meals

      3.3
    • Amenities

      2.0
    • Value

      3.3

    Location

    Map showing location of Mountain Villa Nursing Center

    About Mountain Villa Nursing Center

    Mountain Villa Nursing Center sits at 2729 Porter Ave. in El Paso, TX, and offers short- and long-term care for seniors who need 24-hour nursing or help with daily activities like bathing and dressing, so there's always help on hand day and night from staff trained in skilled nursing care, and residents get help with things like medication management, meal preparation with diets in mind, and services like physical, occupational, and speech therapy, which can be important when someone's health changes or they're recovering. The place provides private and shared rooms in a neighborhood-style residential setting, so some people will live with a caregiver in a smaller, home-like house, which is good for folks who want a cozier space, while the bigger building has rooms for those who need round-the-clock medical supervision. There are regular chapel and church services and birthday parties, along with group and individual activities like aerobics classes, plus health screenings and classes that focus on the physical, emotional, social, intellectual, and spiritual needs of residents, which means you don't have to miss out on things like exercise or learning new stuff while you're there, and support programs are run by the community itself, which helps answer questions and gives families resources when they're looking at care options. The center's 24/7 skilled nursing staff pays attention to each person's healthcare needs, whether for short periods or long-term stays, and the facility provides cleaning and laundry, helps with daily tasks, and keeps things simple by tailoring care to each resident, which shows in the mix of assisted living services and nursing care you'll find here. The community gets a 3.8 rating from the reviews, and while it can have some ups and downs, there's an earnest effort from the team to provide a safe and supportive setting for seniors who need help the most, whether in El Paso with skilled nursing or over at the assisted living community in Kerrville.

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