Pebble Creek Nursing Center

    11608 Scott Simpson Dr, El Paso, TX, 79936
    4.3 · 69 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Mostly positive but inconsistent care

    I had a mostly positive experience - the facility is clean and well-maintained, staff are warm, professional and skilled, therapy/rehab was excellent, and communication with family was generally good. That said, I witnessed worrying inconsistency: understaffing, slow response times, occasional neglect/bruises and poor management follow-through (even a privacy lapse reported). Overall I'd recommend Pebble Creek for rehab or long-term care but only with close oversight: visit, ask specific questions, and stay involved.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.32 · 69 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.4
    • Meals

      3.8
    • Amenities

      4.3
    • Value

      1.0

    Location

    Map showing location of Pebble Creek Nursing Center

    About Pebble Creek Nursing Center

    Pebble Creek Nursing Center sits over on Scott Simpson Drive in El Paso, and you'll find a range of care options under one roof, which means they take in folks who need both short-term rehab and longer stays, and they've got respite care for families needing a break, plus they help folks coming home from the hospital, too, with programs meant to help each person regain strength at their own pace. The staff here help with daily things like bathing, getting dressed, and using the bathroom, and they're around day and night, since they offer 24/7 skilled nursing care, and they're used to helping people who have medical or memory problems, including those with Alzheimer's or dementia, since the facility tries to keep wandering and confusion down by having special supports in place for memory care. People who live at Pebble Creek get their laundry washed, their rooms cleaned, and their meals prepared for them, with the kitchen serving up regional favorites alongside other nutritious options, and the team there carefully manages medication, too, so nothing gets missed. The place has wound care, ventilator care, in-house dialysis, diabetes help, and therapy services like physical, occupational, and speech therapy, plus, if someone's coming back from surgery or illness like a stroke or heart trouble, the staff create an individual plan to support recovery, making sure no one's needs get overlooked. Veterans services are offered here, along with hospice care, and Pebble Creek's part of the Creative Solutions in Healthcare network, which means the care team sticks to consistent standards for each resident, making adjustments as health needs change. The building itself feels more like a home than a hospital, and everyone tries to treat residents with respect and dignity, and the atmosphere gets credit for being friendly, since a lot of regulars say the staff act kind and helpful, so the place doesn't feel cold or distant. Beyond medical needs, Pebble Creek tries to engage people with activities, spiritual services, beauty and barber offerings, and things like optometry, podiatry, and dentistry visits on-site, while transportation gets provided for appointments or outings as needed. Family members can check in on loved ones' wellness and progress using an online portal, and there's assistance for concerns or feedback, since the center makes it a point to keep communication open, even offering a care line and ombudsman services. People with religious interests can take part in services, and social events keep minds and bodies active, so no one feels too alone, even on quiet days. This center admits residents who come from home settings or hospitals, assesses them with the help of a skilled nurse team, and then puts together a care plan that will fit their situation, and whether it's skilled therapy, restorative programs, memory support, or just friendly daily help that someone needs, this place aims to meet them where they're at and see them through, so residents keep some independence, eat well, and feel cared for each day.

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