VibraLife El Paso now Ignite Medical Resorts

    3421 Joe Battle Blvd, El Paso, TX, 79936
    3.2 · 94 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Staff ignored calls, missed medications

    I placed my mom here and it was a nightmare. Staff were routinely unresponsive - front desk and nurses ignored call buttons, meds were missed, care was delayed (bath after a month), and she was sent to the ER without family notified; she even fell and was left on the floor. Communication and management were rude, understaffed and unprofessional. A few caregivers were kind and the building is clean/new, but overall I will not recommend this facility - stay away; I'm filing a formal complaint.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    3.16 · 94 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      2.8
    • Meals

      3.1
    • Amenities

      3.8
    • Value

      2.3

    Location

    Map showing location of VibraLife El Paso now Ignite Medical Resorts

    About VibraLife El Paso now Ignite Medical Resorts

    VibraLife El Paso now Ignite Medical Resorts sits over on the East Side of El Paso, in ZIP code 79936, at 3421 Joe Battle Blvd, and while its building looks like an apartment complex, the place offers a range of care for older adults, starting from independent living and going to skilled nursing and memory care, so that means people can come in when they're still independent, with the option for support if they need it, and if later on they need more medical help or help with memory loss, there are programs and areas set up for that as well. Folks there get personalized care plans-and the staff, including therapists and a medical team, build those plans to fit each person's needs, whether it's for daily living, memory support, or skilled nursing care, and because the team is there every day of the week with higher staff-to-patient ratios than some other places, residents usually get more attention, which makes things run more smoothly and helps everyone stay a bit more comfortable. Some people come in for short stays after a hospital visit to do rehab, with therapists who guide them on how to rebuild strength and practice daily living, using high-end therapy equipment and even some technology like what professional athletes use, because the place focuses on rapid recovery so people can hopefully go back home as soon as they're ready, and the team even helps with planning when it's time to leave, making sure folks can manage at home. There are rooms fitted out like a hotel, with private spaces if someone wants that, on-site spa access, private chefs, and special touches like the Luxe Café, which serves Starbucks coffee and a range of snacks and fresh-made food throughout the day. Memory care is handled in a secure area with support at all hours, and people living there get activities and programs meant for those who have trouble remembering or need extra assistance. There's also help with medications, meals prepared by staff, management of the daily routine, and some personal requests or concierge-type services, like getting the newspaper or having a special meal made, which can be comforting. The goal at Ignite Medical Resorts is to have both a medical side for rehab and nursing needs, and a resort side for people who want a comfortable, low-stress setting with some luxuries, support, and an eye on well-being, which is something you don't see everywhere, though there's no word on rent, fees, utilities, or details like parking or internet. The building's details about outdoor features or pool or entertainment spaces aren't listed, but the focus inside seems to be on health, recovery, and daily comfort, with programs for keeping up mobility and independence, and plenty of help should someone need it. The community isn't listed for sale or rent right now, and the details about some services, amenities, or exact layouts aren't clear, but the place stands out by mixing advanced medical care, personal recovery plans, and a day-to-day feel that tries to make people feel a bit pampered while still focused on health.

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