The Parks at Garland

    3737 N Garland Ave, Garland, TX, 75040
    2.0 · 20 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Neglectful, unresponsive staff, unsafe care

    I toured and moved my loved one here and it was a nightmare. The building looks nice, but staff were unresponsive and short-staffed, call buttons ignored, rooms dirty with strong smells and residents left in soiled bedding. Medical care was negligent - missed meds, meds given without proper checks, repeated falls/injuries and multiple 911/APS/state reports - and management dismissed our concerns. I pulled my family member out immediately; I do not recommend this place.

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    Amenities

    2.05 · 20 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.4
    • Staff

      1.7
    • Meals

      2.5
    • Amenities

      2.7
    • Value

      1.0

    Location

    Map showing location of The Parks at Garland

    About The Parks at Garland

    The Parks at Garland is a nursing home and senior living community in Garland, Texas, that offers a range of care options including inpatient and outpatient care, long-term care, short-term rehabilitation, skilled nursing, and memory care for Alzheimer's and dementia. The staff has a reputation for being experienced, compassionate, and highly commendable, creating a welcoming, home-like environment where residents can feel comfortable and cared for while receiving patient-centered care focused on recovery, comfort, and wellness. The facility tries to keep residents out of the hospital by providing individualized care plans, medication management, skilled nursing care around the clock, physical and occupational therapy, and specialized wound care. They have a strong focus on reducing rehospitalizations and are recognized for their success in this area. Residents have access to pharmacy services, dietary counseling, social services, and nutritious meals prepared with quality ingredients, which has earned the community awards for dining. The Parks at Garland offers engaging activities, programs, and social opportunities that support emotional, mental, and physical well-being, with landscaped outdoor spaces, activity rooms, and comfortable common areas for social interaction. They provide options for independent living, assisted living, memory care, hospice and palliative care, respite care, home care with trained aides, and active adult living for healthy seniors looking for a social lifestyle. The facility has recently renovated living spaces that are accessible and comfortable, with amenities and features designed to make residents feel at home. Rehabilitation and therapy programs are centered around the individual, helping residents regain independence and improve function after illness or injury. The community has received awards like Best of Senior Living and Best of Senior Living All Star, and is known for having a joyful, friendly culture with a helpful team. Here, residents find a whole-person approach to care, a commitment to respect, and a real focus on comfort and individualized support.

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