Hereford Nursing & Rehab sits as a for-profit, individually owned skilled nursing facility that's been managed by Llano Estacado Healthcare LLC since 2014, owned by Aaron Terrel and Audra Terrel, offering care mostly for older adults who need skilled nursing or rehabilitation after hospital stays, illness, or surgery, and what stands out is how they have 120 beds though they only keep about 47 residents in their daily census, so there tends to be some space, and they have a nursing home section with a 5-star rating from the Centers for Medicare & Medicaid Services, plus good grades in their inspections, like an A+ for their facility inspection grade and an overall B+ for quality, though you'll see 13 deficiencies listed in their records, some tied to things like infection prevention, food storage, and accommodating residents' needs, but inspectors found only one deficiency considered a risk for patient safety and no confirmed complaints in the last year, which isn't always the case at other places.
You'll find a trained staff team here, such as registered nurses, LPNs, CNAs, and a medical director, and their nurse turnover rate sits at 42.6%, with staffing levels around 3.84 nurse hours per resident each day, which gives a sense of staff presence in the building, and the facility's staffed for 12 to 16 hours of nursing care per day plus 24-hour call system and supervision. Nursing staff and aides help with everyday things like bathing, dressing, transferring, and medication help, and they also provide more specialty healthcare like pain management, wound care, physical therapy, speech therapy, nutritional counseling, recreational therapy, and memory care, including Alzheimer's care. The therapy department offers occupational and physical therapy along with aides, and residents have access to short-term rehabilitation between hospital and home, so folks can regain strength before heading home. Hereford Nursing & Rehab also supports daily living with meals, laundry, personal care, and homemaking, accepting both Medicare and Medicaid for payment, and even takes care of transportation and parking needs.
Residents can choose between room options-private, studio, or shared-with amenities such as private bathrooms, air conditioning, cable TV, furnished rooms, kitchenettes, telephones, and Wi-Fi, so families and residents have a few choices based on what's wanted or needed. There's all-day dining in a community dining room with professional chef-prepared meals covering allergies and diabetes needs, plus meal service for special diets, and the community keeps family councils and resident councils so there's a channel for people to be heard about their care. For activities, Hereford Nursing & Rehab offers outdoor gardens, walking paths, community gardens, arts and crafts, bingo, movie nights, fitness, social outings, and various resident-run or community-sponsored events, including off-site outings and programs in their arts or spa/wellness rooms, which can be important for staying busy and connected.
The staff runs 24-hour supervision with an emergency alert system and helps with all kinds of daily assistance, so families know there is oversight, and the facility employs only English-speaking bilingual caregivers. Services cover housekeeping, dry cleaning, family support, and move-in help, with on-site beauty services available as well, and for those concerned about healthcare standards, most needs get met with regular care, memory care, pain management, and non-ambulatory support, though the history of deficiencies suggests some areas do need watchful oversight. With a steady ownership record and care services for intermediate and long-term medical needs, Hereford Nursing & Rehab typically supports residents who need frequent medical care, routine help, or specialized nursing, but it's good to review their inspection records and quality grades for full context, since they do maintain mostly high marks but have room for improvement in certain procedures.
