Champions Healthcare at Willowbrook

    13500 Breton Ridge, Houston, TX, 77070
    3.8 · 48 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Friendly staff inconsistent management caution

    I liked the friendly, caring staff, clean well-kept facility, good food, activities and convenient location - my loved one seemed comfortable and well cared for day to day. However, communication and top-level management were inconsistent: high staff turnover, hard-to-reach phones, uncommunicated care changes and delayed responses led to safety/medication concerns and at least one serious incident. Rooms (especially memory care) can be small and shared, and costs rise steeply as needs increase. Overall I recommend cautiously - visit, ask about staffing and incident history, and get care decisions in writing.

    Pricing

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    Amenities

    3.83 · 48 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      3.5
    • Meals

      3.9
    • Amenities

      3.5
    • Value

      3.0

    Location

    Map showing location of Champions Healthcare at Willowbrook

    About Champions Healthcare at Willowbrook

    Champions Healthcare at Willowbrook offers short-term rehabilitation, long-term care, and an independent senior living community, so if someone needs help after being in the hospital or needs a place to live with extra support, this campus has different options. Skilled nursing care is provided by a professional healthcare staff who help with bathing, dressing, grooming, and wound care, and there's care for people after joint replacement, stroke, or other injuries, including sub-acute rehab and tailored Alzheimer's and dementia programs. The rehabilitation team uses high-tech equipment and traditional therapy methods, and personalized plans get created by Clinical Exercise Physiologists, using the EAK Gilmour Methods under the leadership of Elizabeth Lissa Gilmour, a Master Pilates Practitioner, which you don't always see at other places. In-house therapy services cover physical, occupational, and speech therapy, and staff help with daily tasks if someone needs it.

    The campus has apartment options like studio and companion rooms, all with kitchenettes, microwaves, refrigerators, and cable TV, and there are spacious private rooms for those who want more space. Residents get housekeeping and laundry services, which can be a relief, and the care team helps folks keep their dignity and feel respected, focusing on making everyone comfortable. Residents have access to a scenic courtyard, a garden with picnic spots, and a resident-tended garden, so there's space to enjoy nature and fresh air, and there are patios for sitting outside. There's a library, a computer room with internet if someone wants to check email or read the news, and a full-service beauty and barber salon. Meals come restaurant-style and can be customized to what people prefer, and there's worship services on site.

    Champions Healthcare at Willowbrook keeps residents busy with art programs, cards and games, community outings, movies, exercises, and social events, offering transportation for those who want to get out and about. Live exercise programs help people keep active, whether their needs are simple or more complex, and recreation is encouraged to help everyone stay engaged. Support is available for caregivers who need a break, as respite care is an option. An ombudsman program helps residents confidentially resolve issues or complaints for free. The care team works with residents, families, and doctors to make sure care plans fit each person's needs, using new research in therapy to help improve daily life, and the team stays focused on making sure care's full of dignity and compassion.

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