Copperfield Healthcare and Rehabilitation

    7107 Queenston Blvd, Houston, TX, 77095
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Immaculate rehab but inconsistent safety

    I found the building immaculate and many staff genuinely warm, organized and skilled-therapy/PT was excellent and admissions/RN/front-desk were welcoming. However my overall experience was marred by inconsistent care: short staffing, slow call-button response, medication/communication errors, safety/infection concerns, lost belongings, cold meals at times and even an entrance blocked by a parked vehicle for over six hours. Because reliable, safe care matters most, I rate it 2/5 and would urge caution despite the standout rehab and kind employees.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.12 · 153 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      4.1
    • Meals

      3.1
    • Amenities

      3.5
    • Value

      2.3

    Location

    Map showing location of Copperfield Healthcare and Rehabilitation

    About Copperfield Healthcare and Rehabilitation

    Copperfield Healthcare and Rehabilitation sits at 7107 Queenston Blvd in Houston and has been managed by Queenston Healthcare, Inc. and Trevor Cardon since April 2017, with an affiliation to The Ensign Group, and you'll see it's a skilled nursing and rehabilitation center open 24 hours a day, offering both short-term rehabilitation and long-term care for people who need consistent medical attention or support with daily living. The facility offers 124 certified beds and usually has about 110 residents per day, so there's a steady flow of people and plenty of activity, and you can get either a private or semi-private room, which are all quite spacious, in a setting that features beautifully landscaped grounds and modern amenities, so residents can feel comfortable and even at home. You'll find skilled nursing services around the clock from licensed practitioners and in-house physicians, with nurse staffing hours at 3.15 per resident per day, which is a bit below the Texas state average of 3.4, while the nurse turnover rate stands at 52.5%, just slightly higher than the state average.

    The center puts a focus on skilled nursing care, but it also offers many services including physical, occupational, and speech therapy, as well as respiratory care and IV therapy, so people recovering from illness or surgery can work on regaining strength and mobility with individualized rehab programs. They give educational support, nutrition guidance, and various social services, plus a monthly activities calendar with different leisure programs, excursions, and events meant to keep everyone engaged and connected. The staff aims to provide a supportive, compassionate environment with laundry and housekeeping handled for you, and menus that take care to be both nutritious and pleasing.

    Copperfield Healthcare and Rehabilitation had 16 deficiencies on recent inspection reports, with three noted on July 26, 2024-including deficiencies in pharmacy services-plus a quality of life and care issue under F0686, where the facility failed to give proper pressure ulcer care, which carries a risk for more than minimal harm; there's also a deficiency related to infection control. The center tries to keep the environment safe and healing, but families may want to review inspection reports for detailed information. The rating is 3.3 out of 43 reviews, which suggests mixed experiences. Services are provided in English, and the facility is available for booking appointments when needed.

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