Courtyard Nursing and Rehabilitation

    7499 Stanwick Dr, Houston, TX, 77087
    3.5 · 49 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Caring staff but dangerous mismanagement

    I have mixed feelings. The lobby and many rooms were clean, visiting was easy, rehab/activities were good, and a few staff (Marion and others) were caring and professional. But administration was mismanaged, admissions and paperwork were delayed or mishandled, and chronic understaffing and unprofessional nurses/CNAs led to neglected care (missed treatments, delayed escalation), safety hazards (wet floors, pests, odors) and serious distress to my family. I appreciate the good caregivers, but I would approach this place with extreme caution and constant oversight.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.49 · 49 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.5
    • Staff

      2.7
    • Meals

      1.0
    • Amenities

      2.6
    • Value

      2.5

    Location

    Map showing location of Courtyard Nursing and Rehabilitation

    About Courtyard Nursing and Rehabilitation

    Courtyard Nursing and Rehabilitation is a 120-bed skilled nursing facility operated by a company based in Texas that serves seniors throughout the state, and while no specific details about the facility itself are available, the staff have professional training and receive ongoing education in the latest treatment methods and sensitivity practices, which means they know how to handle complex care plans for residents who need skilled nursing, convalescent care, or support with daily living once they're past the acute phase of an illness. This place has both long-term care and short-term respite care for those who are recovering from surgeries like knee or hip replacements or need a break for their main caregiver, and there are physical, occupational, and speech therapy services on site, along with visits from physicians and nurse practitioners when needed. The facility uses advanced technology and therapy equipment in their rehabilitation services, all built on the idea that wellness comes from helping residents reinvent, restore, and rehabilitate themselves in a safe and secure environment, and the staff aims to help residents keep their physical, emotional, mental, and social abilities as strong as possible, even when they're dealing with ongoing health needs. There are activities and programs personalized for each resident, free Wi-Fi in the rooms, and efforts to make the facility feel familiar and comfortable, so anybody moving in can tour before they decide, while the environment stays nurturing and safe, letting people feel at home and giving families more quality time together. The staff selection process is strict, so those working here are motivated and skilled, and financial advisors are available to walk residents and families through possible payment choices, including Medicaid, Medicare, Veterans Administration benefits, or private pay. An ombudsman is on hand to help with any resident complaints in a confidential way and at no charge, and the main office stays open Monday through Friday from 9 in the morning until 5 in the afternoon.

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